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Ameriprise Financial Senior Business Systems Analyst in Minneapolis, Minnesota

The Sr. Business Systems Analyst supporting RiverSource Insurance business will be responsible for requirements, analysis and all testing work associated with but not limited to client correspondence generated from a variety of system platforms. Supporting document analysis, design, test case creation, user acceptance testing along with impact assessments from project or enhancement initiatives to identify and implement changes to documents. Partnering directly with tech & business teams to identify and source data needed to product documents. Provides support, training, coaching and work direction to offshore resources and testers.

Key Responsibilities

  • Handles and solves a variety of less and more complex problems for the business requirements and technology.

  • Supports projects in identifying routine business requirements, project and process specifications within identified team.

  • Create and manage large or small testing efforts partnering with developers, business and tech partners.

  • Support testing work associated with client correspondence generated from a variety of document platforms.

  • Support document analysis and impact assessments from projects or enhancement initiatives to identify and implement changes to documents.

  • Troubleshoot and resolve routine and less complex problems for the business as it relates to business requirements and technology.

  • Manage multiple relationships across the organization, and at times external parties and clients. Be the main point of contact to answer questions within business analyst area of expertise.

  • Act as a liaison among business leaders, staff and utility functions to gather information and share best practices to ensure initiatives are executed appropriately.

Required Qualifications

  • Bachelor's degree or equivalent

  • 2-3 years relevant testing experience

  • Ability to multi-task and work on complex projects, participated in user and system requirements to assess impacts to client correspondence

  • Solid analytical, quantitative and problem-solving skills

  • Ability to understand technology as it relates to the business

  • Experience in providing accurate, timely & responsive services on complex problems

  • Ability to establish and maintain strong relationships within the department and across business functions

  • Self-motivated and highly organized with ana ability to work independently and as part of a team

  • Ability to communicate technology related information and clearly detail implementation processes

  • Experience interacting effectively with business partners and key stakeholders with ability to escalate issues when necessary

  • Working knowledge of MS Office, MS Access, SharePoint

Preferred Qualifications

  • 2-3 years testing experience and knowledge of Ameriprise systems and linkages

  • Strong Annuity and/or Insurance Product and system knowledge

  • Knowledge of Ameriprise Mainframe

  • Knowledge of Jira

  • Knowledge of SQL and Visual Basic

About Our Company

We’re a diversified financial services leader with more than $1 trillion in assets under management and administration as of 2022. Our team of 20,000 people in more than 20 countries, advise and manage assets and income of more than 2 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.

Base Pay Salary

78,000 - 95,000

Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.

Full-Time/Part-Time

Full time

Exempt/Non-Exempt

Exempt

Job Family Group

Business Support & Operations

Line of Business

RSA Annuities

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