Our Ability Jobs

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

The hours for this position are Monday through Friday, 8:00 am - 5:00 pm CST.

If you live in or near the Twin Cities, MN, you will have the flexibility to work remotely* as you take on some tough challenges.

Primary Responsibilities:

• Provide telephonic care coordination to MN Medicaid members with a mental health disability

• Complete annual face-to-face meeting/assessments for all members

• Manage gaps in care for members in both their mental health and medical needs (i.e., readmissions to higher levels of care, annual exams/services, etc.)

• Manage member transitions to and from acute care settings (admissions/discharges)

• Complete annual Health Risk Assessments and Support Plans for members

• Coordinate and collaborate care with providers, facilities, and supports

• Make clinically appropriate referrals for members

• Coordinate and arrange for medically appropriate services for members

• Answer calls on the Special Needs Basic Care (SNBC) member queue and on the crisis line

• Schedule and facilitate care conferences with member’s providers

• Work with internal clinical teams manage members’ needs

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Master’s or Doctoral Degree in Psychology, Social Work, Counseling, or related field; or Bachelor’s Degree or greater in Nursing

• Active, unrestricted, independent license in Minnesota: LP, LPCC, LICSW, LMFT or RN with 5+ years of recent behavioral/mental health focus

• 2+ years of clinical behavioral/mental health experience, post independent licensure/RN licensure

• Live in or near the Twin Cities, MN

• Ability to travel within the metro for annual member visits

• Access to install secure high-speed internet and a dedicated, distraction-free workspace at home

Preferred Qualifications:

• LADC licensure

• Case Management experience

• Experience working with Adults with Severe and Persistent Mental Illness (SPMI)

• Experience with Substance Use Disorders (SUD)

• Experience working in a strength-based recovery model

• Experience with motivational interviewing

• Proven solid organizational skills

• Proven ability to work independently and manage a case load

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.