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Ameriprise Financial Director - Advisor Credit Risk in Minneapolis, Minnesota


Job Description:

Lead day-to-day advisor debt collection activities. Maintain the credit policies and create process controls surrounding Experienced Advisor Recruiting loans, collections and arbitration matters. Drive resolution of escalated situations. Manage collection matters through end to end process, including arbitration, by partnering with outside counsel to drive litigation strategy.



Job ID:


Full-Time / Part-Time:

Full time

About Our Company:

With the right company, life can Be Brilliant®. At Ameriprise Financial, we’re not just in the business of helping clients with their financial goals – we also help our advisors and employees reach their true potential by embracing an inclusive and collaborative culture. We celebrate the unique qualities and reward the contributions of our talented, passionate employees. If you’re motivated and want to work for a strong, ethical company that cares about you and your community, take the next step with Ameriprise Financial and we can Be Brilliant® together.

Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.

Preferred Qualifications:

Knowledge of the securities industry and FINRA arbitration process

Line of Business:


Posting Title:

Director - Advisor Credit Risk


Lead day-to-day advisor debt collection activities including ensuring all processes are complete and accurate. Drive progress in cases, decision settlements with an understanding of implications on results and action on next steps.

Ensure key metrics are met by understanding drivers of results and driving action.

Act as a corporate representative in arbitration matters. Drive litigation strategy with external counsel. Ensure discovery production is complete and appropriate. Prepare witnesses for testimony and testify on outstanding debt obligation/contracts and other Ameriprise programs and policies as needed.

Drive resolution on escalated situations. Quickly drive resolution across multiple TPAG (The Personal Advisor Group) groups and the General Counsel's Organization. Identify potential risk and additional controls while ensuring enforcement of contract provisions.

Lead legal language enhancements and education for the team. Manage the annual legal language review process by identifying opportunities to enhance verbiage and firm protections and educating field leaders on contract provisions.

Own and evolve Experienced Advisor Recruiting (EAR) loan credit policies. Ensure EAR loan credit policies are in place and evolve to meet expectations of multiple interested parties. Act as a subject matter expert on EAR loan credit in various projects like securitization, etc.

Provide effective staff leadership through performance management, coaching and skill development. Act as a champion for the team and intervene on matters that create roadblocks to individual or organizational success.

Recruiting Location:

Minneapolis, Minnesota

Required Qualifications:

Bachelors degree (or equivalent)

10+ years of experience

Travel required (up to 15%)

Strong communications skills to work with all levels of the organization and ability to quickly learn and confidently relay information

Strong analytical, judgment and problem solving skills to analyze data and develop solutions that mitigate firm risk

Proven people leadership skills with both direct and indirect responsibilities

Demonstrated strength in influencing at all levels of the organization and building effective relationships in order to work across diverse business groups.

Demonstrated ability to work under pressure with incomplete information and undefined processes, tight deadlines and frequently changing priorities.

Proven strategic leadership skills

Job Family Group:

Business Support & Operations