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SAP Solution Strategy Manager, Employee Experience - LAC in Mexico City, Mexico

The Team

Qualtrics is in the business of helping organizations manage experiences. Of all experiences an organization delivers, employee experiences have a lasting impact on talent retention, productivity, and the overall bottom-line of the organization. However, Many of the worlds organizations have followed a very outdated approach to understanding their employees.

As the employee landscape shifts, these outdated approaches are not delivering the insights required to truly engage their employee base. As such, these organizations are also looking for a new way to not just monitor, but understand and improve the experiences they deliver to their employees. Qualtrics has provided a new approach built on a foundation of world-class technology and solid expertise that is driving results for many of the world's top organizations.

Our Mission

The mission of the EX Solution Strategy team is to drive EX revenue with a focus on winning within key accounts and supporting strategic initiatives that will increase EX revenue.

A Day in the Life

The EX Solution Strategy Manager is a senior role that is hyper-focused on growing revenue in Latin America. To accomplish this, they will work side-by-side with the sales organization on strategic account planning, deal specific strategy, and sales campaign execution.

This team will go deep on strategic accounts where there are domino effects, be proactive in creating opportunities, develop a center of excellence around competitive intelligence, and support high value cross functional initiatives. While most of their efforts will be focused in a pre-sales environment, some of the additional cross-functional initiatives could include input in product direction, content generation, contributing to analyst reports/relationships, attending events, delivering customer workshops, and directing account based marketing activity.


  • Drives new revenue from key strategic accounts in Latin America

  • Proactively engages the sales organization to penetrate key strategic accounts

  • Works closely with sales leadership to forecast and direct internal resources to key accounts

  • Conducts deal reviews with the Enterprise sales team and ensures accurate forecasting

  • Conducts 1on1 account planning and strategy sessions with the Enterprise sales team

  • Creates and leads training for the sales organization

  • Contributes to product and business development activities

  • Conducts original research and presents and published research in applied and academic forums

  • Coordinates with other HR subject matter experts within Qualtrics to build innovative solutions that meet our clients' needs and push the field forward

Successful candidates will possess most of the following qualifications:

  • Extensive HR industry experience and knowledge (preferably in employee engagement and employee measurement)

  • Extensive experience interacting with clients in both pre- and post-sales capacities

  • Experience as an external consultant (preferably has experience as both an internal and external consultant)

  • Exceptional presentation skills

  • Advanced degree (Ph.D. preferred) in Industrial Organizational Psychology, Behavioral Science or related field

  • Willingness and ability to work in a quota-carrying sales environment

  • Willingness and ability to build expertise in Qualtrics' products and solutions

  • Willingness and ability to travel between 20-30%

-Legally authorized to work in country where job will be based

Qualtrics is an equal opportunity employer

Qualtrics provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities (requests for reasonable accommodation will be considered on a case-by-case basis). If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please contact us: EMEA - Careers@sap.com Americas - Careers.NorthAmerica@sap.com Americas - Careers.LatinAmerica@sap.com APJ - Careers.APJ@sap.com