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CompuCom Refresh Technician in Melbourne, Florida

Refresh Technician

Ref No.: 21-00042

Location: Melbourne, Florida

Find out why e at https://www.excell.com/it-careers X at https://www.excell.com/it-careers cell at https://www.excell.com/it-careers is the employer of choice for contractors! Join e at https://www.excell.com/it-careers X at https://www.excell.com/it-careers cell at https://www.excell.com/it-careers and enjoy our generous employee benefits!

In order to deliver our exceptional services, we need a team of dedicated and enthusiastic, hard-working, and customer service-oriented technicians! That’s where you come in! We’re looking for a capable Refresh Technician to be the face of our operation and the go-to for what makes our company run – our customers!

Overview:

  • Collect machines from users

  • Migrate data / perform data transfers

  • Install applications to client's specifications

  • Make sure credentials work

  • Troubleshoot any issues that may come up

  • Rely on instructions and established guidelines to perform the functions of the job

  • Work under immediate supervision

Qualifications:

  • Entry-level to 3 years of experience in the field or in a related area

  • Knowledge of commonly used tech support concepts, practices, and procedures

  • Must have 1+ year(s) of refresh experience and proven laptop refresh skills

  • Personable:

  • Relatable and responsible when interacting with ALL customers

  • When the customer has a problem, are they going to dread your visit? If yes, you're not picking up what we're putting down!

  • Consultative approach to solving issues – help us, help them!

  • Reliable:

  • Ability to transform technical IT solutions lingo into terms everyone understands

  • Impeccable follow-through to customer satisfaction

  • Willing to attempt to connect to anyone you meet, no matter how difficult

  • Go-Getter:

  • Insatiable desire for knowledge, independence, and success – strive for more than the status quo

  • Not intimidated by problems you've never seen before – confidence is key!

  • Hungry to work hard and hungry to grow your career!

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. * e at https://www.excell.com/it-careers X at https://www.excell.com/it-careers cell at https://www.excell.com/it-careers ™ Supports Equal Employment Opportunity* e at https://www.excell.com/it-careers X at https://www.excell.com/it-careers cell at https://www.excell.com/it-careers ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com at http://www.excell.com/ .

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