Job Information
Tufts Medicine Community Health Coodinator in Malden, Massachusetts
We’re saving lives, building careers, and reimagining healthcare. We can’t wait to grow alongside you.
Tufts Medicine is a leading integrated health system bringing together the best of academic and community health care to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, Melrose/Wakefield Healthcare, an expansive home care network and a large clinically integrated physician network, Tufts Medicine has more than 15,000 dedicated employees and caregivers.
Job Overview
This position is dedicated to reducing barriers and creating opportunities for low-income individuals and families in our catchment area. This position is part of a team that is focused on helping families to meet their nutrition goals.
Why Join Us?
Competitive salaries & benefits
Medical, Dental and Vision benefits start day one
403(b) Retirement with company match
Tuition Reimbursement
Opportunities for career growth
Location: 239 Commercial Street - Malden, MA
Hours: 37.5 Day/Evening shift
Minimum Qualifications
High school diploma or equivalent.
One (1) year of general office experience.
Preferred Qualifications:
Experience in healthcare of community facility.
Bilingual in Portuguese, Spanish, Haitian Creole, or Chinese.
Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.
Answers and directs phone calls.
Greets and checks-in participants with courtesy and directs participants to appropriate WIC staff.
Screens applicant inquiries for eligibility.
Collects basic participant information for eligibility screening.
Helps participants fill out appropriate forms.
Verifies category, identity, income, residency to determine WIC eligibility.
Manages appointment scheduling/rescheduling including reminder phone calls.
Greets and triages participants to appropriate staff.
Oversees flow of applicants/participants in waiting area.
Performs clerical duties.
Loads WIC benefits for each eligible participant.
Processes participant proxies for authorized signature.
Ensures proper documentation has occurred for termination report and pulled charts.
Distributes surveys to clients to assess program quality.
Demonstrates flexibility with working at all of the WIC locations, when needed.
Ensures participants understand how to use the WIC benefits.
Skills & Abilities:
Knowledge of Microsoft Word, PowerPoint, Excel, Outlook (Meditech a plus).
Excellent written and verbal communication skills.
Proven administrative skills and experience.
Superior interpersonal and organizational skills.
Availability to work at multiple WIC sites and during program clinic hours, as needed.
Bilingual.
Tufts Medicine is a leading integrated health system bringing together the best of academic and community healthcare to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Hospital, Lawrence Memorial Hospital of Medford, Care at Home - an expansive home care network, and large integrated physician network. We are an equal opportunity employer and value diversity and inclusion at Tufts Medicine. Tufts Medicine does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation by emailing us at careers@tuftsmedicine.org .