T-Mobile Retail Associate Manager in Lumberton, North Carolina
Retail Associate Manager
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Go bold. Have fun. Lead on. It’s time to do something you love, work with a purpose, and seek a challenge like never before. Meet T-Mobile, America’s Un-carrier, serving 50 million wireless subscribers and growing. When you join T-Mobile you can make an incredible difference to your customers, and your co-workers. We’re looking for boldness, enthusiasm, and a whole lot of passion. In exchange, we offer real career advancement opportunities in a place where awesome work is rewarded.
5063 Fayetteville Road
Equal Employment Opportunity
We take equal opportunity seriously—by choice.
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
You’re a born leader. You know how to encourage people and bring out the best in them. You’re exactly the person we’re looking for. In this role, you’ll partner with the Store Manager to lead and develop your team as you make great things happen for your customers. Here are the details:
It’s up to you to infuse every Sales Rep with a serious passion for our products and our mission
You’ll also ensure that your customers get everything they need to make their experience unforgettable, and that means helping your team go above and beyond for their customers, solving the whole problem every time
No one enjoys waiting, and you make sure that customer wait times are as low as they can be
You stay current on all our products, services, and promotions, and help your team do likewise
You also help with sourcing talent and developing your store team through ongoing mentoring and recognition
Keeping customers happy means that you handle discounts and credits when appropriate
Support team initiatives and create an inclusive environment
Finally, you’ll help in making sure the store always looks its best
T-Mobile U.S. Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Sprint. For more information please visit: http://www.t-mobile.com
That kind of responsibility takes just the right kind of person. Someone ready to go above and beyond and lead by example. Here’s a little more on what we’re looking for:
Prior experience in both customer service and sales
Experience managing people, with the proven ability to lead and mentor people to deliver great results
People who know you would say you’re an outstanding communicator, able to interact like a pro with customers and teammates
You're a pro on the computer
Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your outstanding work:
Competitive base pay plus commission
Benefits for part-time and full-time associates
Medical, dental and vision benefits
An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount
Generous paid time-off programs
Phone service discounts
Serious growth potential for your career!
This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn’t do it without someone like you. So, what do you say? Isn’t it time you explored what could become the career move of a lifetime? We invite you to apply today!
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED