Job Information
Tufts Medicine Occupational Health Medical Assistant in Lowell, Massachusetts
We’re saving lives, building careers, and reimagining healthcare. We can’t wait to grow alongside you.
We’re excited to offer newly enhanced, highly competitive, sign-on bonuses!
Apply today to learn more!
Come join our team as a Medical Assistant at Lowell General Hospital's Main Campus supporting our Occupational Health Department!
Hours :
40 hours weekly, Mon-Fri 7:30-4:00, No Nights or weekends required!
Job Overview
Under general supervision of licensed personnel, this position responsible for continuous, efficient and smooth patient flow in the outpatient/ambulatory setting. The position is a patient liaison through both clinical and administrative responsibilities. This position plays an important role in in the hospital’s revenue cycle process, clinical operations, and patient experience. This position is responsible to respond to hourly variations in patient volume, clinician and room availability to continually maximize efficient use of space and resources in the clinic; identifies and provides necessary clinical and administrative preparation pertaining to patient care according to protocols; assists with patient care as warranted and within their scope of practice.
Minimum Qualifications:
High School Diploma or equivalent
Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA)
Cardiopulmonary resuscitation (CPR) certification.
Preferred Qualifications:
Two (2) year of medical office experience
Bi-Lingual
Experience with electronic patient record systems.
Responsibilities :
Controls and monitors patient flow to maximize efficient use of providers and exam rooms. Communicates delays to patients and provers. Responds to variations in patient volume, provider ability, and resources (e.g. early arrivals, no shows, providers who are absent, etc.) by making continual adjustments in room utilization and assignment.
Prepares medical record for patient visit, confirming accuracy with patient identifiers, entering chief complaint and social history. This may require interviewing the patient to obtain data.
Exercises a high degree of customer service in all interactions with patients, internal and external customers. Provides a safe, comfortable, and clean environment for patients and families.
Prepares exam room for each patient in accordance with needs of patient’s visit.
Performs and records vital signs (blood pressure, pulse, temperature, oxygen saturation, height and weight), records patient’s stated level of pain, and reviews list of medications with patient.
Performs collection of specimens and/or ensures the necessary supplies and equipment are ready for the provider to use during the visit.
Ensures outside paperwork is scanned into patient’s electronic medical record. Processes and tracks referrals and prior authorizations as requested/ ordered by provider. Notifies provider of patient requests for referrals and prescription renewals.
Uses proper techniques and procedures for hazardous waste disposal, universal precautions and for body mechanics. Maintains clinic rooms according to infection control and cleaning policies.
Stocks, maintains and rotates supplies in clinic rooms daily according to clinic demands. Monitors expiration dates. Monitors supply inventory for clinic and orders supplies as needed. Maintains equipment.
Provides administrative support which may include coordinating interpreter services, answering telephone calls, taking accurate and messages, forwarding messages, and faxing.
What We Offer:
Competitive salaries & benefits
Medical, Vision and Dental benefits that start day one
403(b) retirement plan with company match
Shared governance, where nurses are encouraged to participate in unit-based councils or one of the many other council opportunities
Tuition reimbursement
Clinical mobility tracks
Free on-campus parking
Magnet Designation:
The American Nurses Credentialing Center (ANCC) honored Lowell General Hospital with Magnet Recognition for excellence in nursing care with our 3rd designation achieved in August 2020 . The Magnet Recognition Program recognizes healthcare organizations that are dedicated to nursing excellence, professionalism and patient-focused care. It is the highest level of recognition an organization can receive for providing the very best quality in patient care. Only 2% of hospitals have attained a 3rd Magnet designation.
About Lowell General:
For more than 125 years, Lowell General has served the Greater Lowell community with pride. We balance the first-rate care of a premier medical center with the warmth of a three-time Magnet®-recognized community hospital. As a member of our team, you’ll join over 3,000 dedicated care providers to offer complete, connected care, when and where patients need it most.
Tufts Medicine is a leading integrated health system bringing together the best of academic and community healthcare to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Hospital, Lawrence Memorial Hospital of Medford, Care at Home - an expansive home care network, and large integrated physician network. We are an equal opportunity employer and value diversity and inclusion at Tufts Medicine. Tufts Medicine does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation by emailing us at careers@tuftsmedicine.org .