Job Information
Tufts Medicine Medical Receptionist in Lowell, Massachusetts
Job Overview
The Receptionist performs routine clerical, secretarial, and administrative work in answering telephones, receiving the public, providing customer assistance, data processing, and record-keeping. This position directs all calls and visitors to the appropriate staff in a prompt and professional manner.
This position graciously greets and directs all persons having business with the Hospital, receives all incoming patients to Hospital and gives information or direction to visitors.
Hours: Mon-Fri, hours may vary but between 7:30am-4:00pm and 8:30am-5:00pm
Minimum Qualifications :
High School diploma or equivalent.
One (1) year of related office or clerical experience.
Previous experience with phone systems or switchboard.
Preferred Qualifications :
- Two (2) years of medical office experience.
Duties and Responsibilities : The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.
Creates a professional atmosphere in the reception area, being congenial and helpful to all guests, vendors, and employees.
Meets, greets, and welcomes all visitors coming to the reception area and notifies proper person of arrival.
Assists patients unable to ambulate with a wheelchair or calls Transport.
Directs patient visitors to the appropriate care unit, clinic, or physician’s office.
Receives flowers, fruit and other packages for patients, records their arrival and assures that they are delivered to the patients.
Ensures that parcels left at desk for out of hospital delivery are picked up.
What We Offer:
• Competitive salaries & benefits
• 403(b) retirement plan with hospital match
• Opportunities for growth
• Tuition reimbursement
• Free on-campus parking
About Lowell General
For more than 125 years, Lowell General has served the Greater Lowell community with pride. We balance the first-rate care of a premier medical center with the warmth of a three-time Magnet®-recognized community hospital. As a member of our team, you’ll join over 3,000 dedicated care providers to offer complete, connected care, when and where patients need it most.
Pay rates shown are estimated by and do not reflect the actual rates of Tufts Medicine. A Tufts Medicine Recruiter will work with every individual applicant personally to review their experience and work history, expedite interviews with Hiring Managers, and calculate fair and equitable wages. Apply today and start the process for your next exciting career opportunity!
Tufts Medicine is a leading integrated health system bringing together the best of academic and community healthcare to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Hospital, Lawrence Memorial Hospital of Medford, Care at Home - an expansive home care network, and large integrated physician network. We are an equal opportunity employer and value diversity and inclusion at Tufts Medicine. Tufts Medicine does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation by emailing us at careers@tuftsmedicine.org .