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Tufts Medicine Interpreter (Spanish) in Lowell, Massachusetts

We’re saving lives, building careers, and reimagining healthcare. We can’t wait to grow alongside you.

We are seeking a Spanish Interpreter to join our team!

The ideal candidate will :

Provide accurate and skilled interpretations to ensure the successful delivery of safe and quality services to patients and visitors. The Interpreter performs services in designated areas according to the policies, procedures, philosophy, and objectives of the department and hospital. Works cooperatively within department and other services to create a system of quality health care. At Lowell General Hospital we strive to Be One of the Best Community Hospitals in America and our Interpreter Services team play a crucial part in accomplishing this pursuit.

Hours : 40 hours per week, Day shift

Weekdays Monday through Friday 7:30am- 4pm (Hybrid)

Location : Lowell General Main & Saints Campuses

Minimum Qualifications:

  1. High School diploma or equivalent

  2. Medical Interpreter Certification from an accredited college or university

  3. One (1) year of relevant interpreting experience

  4. Bilingual (English & Spanish)

Preferred Qualifications:

  1. National Certification for Medical Interpreters

  2. Three (3) years of relevant experience.

Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.

  1. Interprets the spoken language from English into the target language and from the target language into English for patients, physicians and staff.

  2. Combines the ability to interpret both culture and language.

  3. Participates in family meetings with social workers to assist in completing forms, obtaining financial aid for clients, transferring patients, etc.

  4. Contacts non-English speaking patients to obtain consent signatures, give notification of appointments, and explain procedures, diagnosis, medical history, etc.

  5. May accompany non-English speaking patients to operating room or other departments when presence is needed. May participate in patient/client care conferences.

  6. Translates correspondence, brochures, documents and special diagnostic procedures from English into the target language.

  7. May be required to take on-call requests to be available for emergencies at night and on weekends.

  8. Maintains collaborative, team relationships with peers and colleagues in order to effectively contribute to the working groups achievement of goals, and to help foster a positive work environment

  9. Adhere to applicable policies, procedures as they pertain to patient/client care and to applicable personnel qualifications.

  10. Demonstrates a knowledge and understanding of what to report to the CEO or Chief Compliance Officer when concerns of corporate compliance arise.

  11. Ensures compliance within guidelines set forth by regulatory agencies (DPH, ERISA etc.) and demonstrates compliance with Home Health Foundation policies and procedures.

  12. Practices confidentiality principles set by the agency and federal HIPAA/HITECH guidelines.

  13. Participates in all mandatory in-services

Skills & Abilities:

  1. Ability to read/write and communicate in both languages.

  2. Ability to provide effective and clear interpretation and communication.

  3. Advanced knowledge in areas of interpreting techniques and medical terminology, basic anatomy and physiology, diagnostic procedures and treatments in both English and target language.

  4. High degree of courtesy and tact required in regular contacts with patients and their families involving patient related information of a sensitive and or/confidential nature.

  5. Excellent interpersonal skills.

  6. Ability to function well in very busy situations.

  7. Responsible and reliable.

  8. Good organization skills.

Tufts Medicine is a leading integrated health system bringing together the best of academic and community healthcare to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Hospital, Lawrence Memorial Hospital of Medford, Care at Home - an expansive home care network, and large integrated physician network. We are an equal opportunity employer and value diversity and inclusion at Tufts Medicine. Tufts Medicine does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation by emailing us at careers@tuftsmedicine.org .

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