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At Lowell General Hospital / Tufts Medicine, we’re saving lives, building careers, and reimagining healthcare. Ready to grow with us?

Job Overview

This position has collaborative reporting responsibilities to each manager responsible for financial oversight particular to their service line. Ensures the accuracy of technical billing. Verifies daily and post-discharge charges for billing accuracy, as per each service line’s requirements. Works closely with the finance office and various insurance agencies to obtain prior authorizations and research claim denials. Understands the coverage specifics with various insurance agencies and engages physician(s) for additional supportive documentation as requested.

Hours: Full-Time / 40 hours a week / 8:30am-5pm

Job Description

Minimum Qualifications:

1. High school diploma or equivalent.

2. One (1) year of patient registration or insurance experience.

Preferred Qualifications:

1. Three (3) years of patient registration or insurance experience.

2. Healthcare Access Associate (CHAA) Certification.

3. Experience using computer-based, patient registration systems.

Duties and Responsibilities : The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.

1. Performs daily and periodic verification of exported charges for submission accuracy in accordance with specific department requirements using the appropriate programs or software.

2. Submits charge corrections in a timely manner, in accordance with hospital time constraints.

3. Verifies patient accounts for valid submission of charges from treatments and visits.

4. Works closely with the Finance Department and various insurance agencies to ensure all denials and questions on charges are answered within 24 hours.

5. Obtains appropriate referrals for treatments and visits in a timely manner.

6. Assists clerical staff with initial and on-going verification of insurance in a timely manner.

7. Reviews daily schedule to ensure all charges have been captured by the responsible parties by the close of business.

What We Offer:

• Competitive salaries & benefits

• 403(b) retirement plan with hospital match

• Opportunities for growth

• Tuition reimbursement

• Free on-campus parking

About Lowell General

For more than 125 years, Lowell General has served the Greater Lowell community with pride. We balance the first-rate care of a premier medical center with the warmth of a three-time Magnet®-recognized community hospital. As a member of our team, you’ll join over 3,000 dedicated care providers to offer complete, connected care, when and where patients need it most.

Pay rates shown are estimated by and do not reflect the actual rates of Tufts Medicine. A Tufts Medicine Recruiter will work with every individual applicant personally to review their experience and work history, expedite interviews with Hiring Managers, and calculate fair and equitable wages. Apply today and start the process for your next exciting career opportunity!

Tufts Medicine is a leading integrated health system bringing together the best of academic and community healthcare to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Hospital, Lawrence Memorial Hospital of Medford, Care at Home - an expansive home care network, and large integrated physician network. We are an equal opportunity employer and value diversity and inclusion at Tufts Medicine. Tufts Medicine does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation by emailing us at careers@tuftsmedicine.org .