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Axis Business Analyst Team Lead in London - Scalpel, United Kingdom

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry.

At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.

All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process.

Business Analyst Lead – Change

Job Family Grouping:

Job Family: Change

How does this role contribute to our collective success?

The Change Team provides a portfolio, programme and project management service to AXIS– enabling change to be delivered efficiently and effectively for our stakeholders. The Change Team features many aligned capabilities such as project management, change management, PMO – and Business Analysis. Leadership of the business analysis team will contribute to the success of projects by enhancing decision-making by providing data-driven insights, scrutiny and ensuing alignment to business objectives.

What will you do in this role?


  1. Line management and personal development responsibilities for BA team. Build out team capability in the areas of business analysis and to performance manage the team.

  2. To work with the Head of Change, the PMO and Project Managers in resource allocation for the projects in flight and in the future pipeline.

  3. Develop deep understanding of the business to add value in developing solution options and problem solving. Continual process review of all internal procedures to identify areas where current processes are not working effectively/efficiently.

  4. Ensuring the Change function is conducting its business in line with all regulatory requirements and involvement in market driven projects where required.

  5. Engage with a range of stakeholders across a variety of business functions by identifying and having good working relationships with all stakeholders and business users involved within projects or change.

  6. Capturing, analysing, and documenting business process requirements. Assessing the business impact of any change or new process requirements identified

  7. Liaise with the business, facilitating meetings and workshops to gain an understanding of their area and working closely with the business throughout the whole assignment. Provide the business with effective support and advice/expertise in relation to operational changes to be used/implemented, including updated procedures and User Guides

  8. Introducing new and improved processes to the business and supporting the communication and delivery of requirements with relevant stakeholders

  9. Plan, organise, co-ordinate and control UAT effort for all process and system changes.

  10. To support the creation of the business case/project charter and any associated proposal documents, including acting as an expert related to business analysis when needed.

You may also be required to take on additional duties, responsibilities and activities appropriate to the nature of this role.

About You:

We encourage you to bring your own experience and expertise to the table, so while there are some qualifications and experiences, we need you to have, we are open to discussing how your individual knowledge might lend itself to fulfilling this role and help us achieve our goals.

What you need to have:

• Insurance industry experience including London Market and Lloyd’s preferred.

• Strong relationship management skills

• Effective communication skills in both written and oral form

• A high level of analytical, problem solving and numerical skills.

• Ability to understand problems and express the complexity of them in clear terms in varying formats depending on the audience.

• Excellent client facing skills/collaboration and stakeholder management and engagement.

• Ability to influence and coordinate senior stakeholders and concurrent projects.

• Able to work effectively and self-sufficiently.

• Aptitude for multi-tasking, working to emerging and tight timelines.

• Strong process mapping skills with process improvement experience

• MS Office, including Visio and advanced Excel.

What we prefer you to have:

• Experience of working within an Operations function preferred.

• Lean/Six Sigma experience preferred.

• Project Management, i.e., Prince II qualification beneficial

Rewarding. Challenging. Meaningful.

We are shaping the direction of Insurance and Reinsurance during a critical and exciting time for the industry.

Whether you are a student approaching graduation or a seasoned professional looking for a new environment, AXIS has the right challenges and career opportunities for you. At AXIS, we value each individual and recognize that attracting and retaining the right people is essential to the success of our company.

We offer a comprehensive and competitive benefits package which includes medical plans for employees and their families, health and wellness programs, retirement plans, tuition reimbursement, paid vacation, and much more.