Our Ability Jobs

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

Job Description

This is a unique opportunity to join a highly innovative Sales Training team at the leading edge of Sales Enablement. The Sales Training team at Elavon plays a pivotal role in influencing how our sales segments interact with their customers. We pride ourselves on delivering the best-in-class training solutions with the sole purpose of driving performance. Our team focus is very simple; Sales Enablement through Learning, Content and Coaching. The role of Graduate will rotate through three core disciplines and will be pivotal in creating and delivering on the blended learning strategy at Elavon.

Our 2-year graduate program (undergraduate) will give you the opportunity to learn all aspects of the business and you will complete three rotations of 8 months:

• Rotation 1: Adult Learning Theory & Instructional Design

• Rotation 2: Training Delivery, Feedback & Measurement

• Rotation 3: Digital Design & Creation

From day one, you'll make meaningful contributions to our business while developing your business acumen, sharpening your skills and growing your network. As a graduate you'll receive:

• Intentional, on-the-job learning supplemented with formal professional development

• Immersive experiences to build skills that are in demand today and in the future

• Transitional support catered to your unique needs as a student

• A cohort and network of peers, advisors and senior leader advocates

• Social and volunteer events that build meaningful connection

Responsibilities

• Help with the Digital Learning transformation for Elavon Europe

• Build and maintain strong relationships with stakeholders from Segment, including Go To Market, Sales Enablement, Product, Marketing and Technical Sales to ensure a deep understanding of their needs is factored into implementation of training design

• Use the latest technology, software and applications including AI to create compelling, engaging on demand training solutions

• Use the latest Adult Learning theories and Instructional Design theories to ensure all training solutions have maximum impact

• Co-Deliver short learning sessions on line using MS Teams and similar meeting tools

• Help measure the effectiveness of training using Kirkpatrick and similar tools

• Help to design, build and maintain a world class digital training environment

• Create high-quality, detailed, clear training materials (presentations, videos, job aids, how-to guides)

• Build in measurement and governance to provide reports to segments

• Provide Reporting and Insights to tailor Sales Training activities to identified needs from Seismic / CRM integration

• Support the management our internal instances of Sales Readiness, Sales Engagement, and Conversational Intelligence and collaborate with others on Product and Technical teams to ensure these tools are properly aligned to internal use of Seismic Learning, Content and Skills.

Who we’re looking for

We’re looking for intellectually curious and creative thinkers who can think on their feet and thoughtfully react to a changing market.

Core Bahaviours

• Collaboration – Build partnerships and promote a culture of teamwork.

• Customer Centricity – Build strong customer relationships and deliver customer centric solutions.

• Drive for Results – Hold self and others accountable to consistently achieve meaningful results.

• Ethics & Trust – Maintain high ethical standards; gain the confidence and trust of others through honesty, integrity and authenticity.

• Inclusion – Build a culture of equity and inclusion in which diverse ideas, talent and perspectives are welcomed and encouraged.

• Risk - Appropriately identify and manage risks, in compliance with applicable laws, rules and regulations, and with Company Policy.

Basic qualifications:

• Pursuing a Bachelor’s degree (Business Mgt or equivalent ) with a target completion date of May 2024

• Less than 1 year industry experience

• Ability to start graduate program on 2 Sept 2024

• Understanding of financial and payments market

• Ability to communicate effectively

• A curious mind

• A keen willingness to learn

• An interest in working with various departments across the European Elavon business

• A willingness to travel across our European sites

Preferred qualifications: ​

• Strong IT skills Excel and PowerPoint

Location: London Old Broad Street. The role offers a hybrid / flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

Benefits :

We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.