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U.S. Bank Credit Risk Manager in London, United Kingdom

A leader in the payments industry, Elavon provides end-to-end payment processing solutions and services to more than one million merchants around the world. If you want to make a difference in your life, your community and your world, join us at Elavon. We know our company is only as strong as our people, and we are committed to your professional growth and success. Elavon is part of the U.S. Bank family, a diverse workplace, where we celebrate the individuality of each member of our global team.

Job Description

The role holder will work with leaders within the EU Credit, Risk & Collections team reporting to the EU Head of Credit & Risk to maximize efficiency.

The position requires strong interpersonal skills and tenacity to be effective. The role holder will need to engage with a broad set of stakeholders throughout the Elavon business. The expectation of this role is that it becomes a key aid to the Head of Credit Risk and Collections and will positively impact the overall strategy and efficiency of the team.

Accountabilities:

  • Track strategic initiatives that deliver against the short- and medium-term priorities, ensuring follow-through on the part of key players, and sustaining momentum needed to drive these initiatives

  • Collaborate with team leads to ensure sponsorship is in place where needed and clarity around priority and ownership.

  • Serve as a first alert system – an extra set of eyes and ears – keeping the Head of Credit Risk & Collections and direct reports aware of unanticipated problems to be addressed or opportunities to be considered

  • Assist the Head of department in developing communication across the Leadership Team, creating initial drafts of communications to the Leadership Team and the broader business

  • Assist the department in Employee Engagement Initiatives. Support the Talk to US Survey process throughout the survey year assisting the Head of Credit Risk & Collections analysing the survey results, determining priorities for action planning, monitoring progress of action plans

  • Support executive reporting and content., developing communication across Team, creating initial drafts of communications to the Leadership Team and the broader business

  • Collaborate with team leads to ensure sponsorship is in place where needed and clarity around priority and ownership.

  • Provide team leaders with recommendations and consultation to improve teamwork across the organization

  • Improve current processes and optimize organizational procedures for efficiency and productivity

  • Develop and build on relationships with all employees for increased efficiency and responsiveness of existing operations, and help define new operational strategies by working with Head of Credit Risk & Collections on special projects

  • Serve as a subject-matter expert, handling inquiries, developing action plans, and assisting with preparation and dissemination of communications

Competencies:

  • Excellent oral and written communication skills.

  • A proven ability to successfully navigating around the business and influencing key stakeholders.

  • Extensive collaboration skills and an ability to manage through difficult situations in a manner which ensures the business achieves its goals.

  • Knowledge, understanding & interpretation of Credit Risk & Collections policies.

  • Highly collaborative individual, flexible and able to adapt to requirements of business from time to time

  • Proven track record of influencing business decisions.

  • Strong eye for detail; ability to identify and demonstrate trends to stakeholders alongside recommended course of action.

  • Builds a culture of equity and inclusion

Technical Competencies

  • Good MS Office skills & knowledge

  • Ability to create and edit powerpoint presentations

  • Meeting Minutes,- Tracking and follow up

  • Adobe, Reader / Writer.

Qualifications Required to perform your Role?

  • Bachelor’s degree (or equivalent experience) in business administration or similar field

  • Multilingual would be useful

  • Merchant services experience, Experience of payments, fintech or banking advantageous.

  • Bachelor’s degree (or equivalent experience) in business administration or similar field

  • Experience in data analysis

  • Focused on developing creative solutions

  • Strong project-reporting skills, with focus on interdepartmental communications

#IJ #LI-CF1

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

Benefits :

We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.

This is an Elavon posting. Elavon is a part of the U.S. Bank family.

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

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