LSEG Consultant in London, United Kingdom
AlphaDesk is Refinitiv’s Order and Portfolio Management Software and develops and supports the software for hedge funds and asset managers globally. We are a dynamic team with strong technical skills, and the quality of our software and client services is at the core of our business.
The Client Services team at AlphaDesk is the interface between the company, our products and our clients. This team of Consultants has several functional roles:
Providing support to our clients
Implementing the product at new clients
Testing new releases
Providing client feedback to development including feature requests and bug reports
Deploying and supporting technical infrastructure
We are seeking a capable and motivated individual who thrives on challenges to join our team in London. As a consultant, you will work directly with our clients – traders, portfolio managers, and operations people at hedge funds. Moreover, at AlphaDesk we value continuous learning and expect to spend an initial period of several months learning our software, industry, and technology.
Our London team operates as a smaller regional team responsible for the EMEA region. As such it is a unique position offering the chance to meaningfully contribute to the team’s success. You should expect to continuously develop your skills and increase your responsibilities as we expand in the region.
Work witha number ofteam members to assist them in their work
Tackle a variety of assignments across the different roles within the team
Support our clients through email and phone queries
Produce high quality work with minimal direction
An undergraduate degree, preferably with a major in science, business or information technology, or equivalent experience
Past experienceworking directly with internal/external clients
Ability to communicate effectively with clients and colleagues
Great teammate with a consultative approach to problem solving
Interest in financial markets, and curiosity about hedge funds
Willingness to learning emerging technologies and new software
Good time management skills, and ability to work effectively under time constraints
Small, fast paced team with growth opportunities
Exposure to all aspects of the financial technology services industry in a global environment
Please submit both a resume and cover letter. We are reviewing candidates continuously and will not wait until the application process to end to begin interviews and potentially hiring candidates. In your cover letter, please highlight:
Anything indicating your familiarity, interest of experience with computers and software. If you don’t have relevant work or university experience, include any other previous computer experience, including high school computer courses, home computer use, computer related hobbies, etc.
Any previous experience working with customers or members of the public – either professionally or in a volunteer capacity
Anything about financial markets or services that appeals to you– e.g. personal investing, economics or finance courses, any relevant books you have read etc.
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