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LSEG Consultant in London, United Kingdom

AlphaDesk is Refinitiv’s Order and Portfolio Management Software and develops and supports the software for hedge funds and asset managers globally. We are a dynamic team with strong technical skills, and the quality of our software and client services is at the core of our business.

The Client Services team at AlphaDesk is the interface between the company, our products and our clients. This team of Consultants has several functional roles:

  • Providing support to our clients

  • Implementing the product at new clients

  • Testing new releases

  • Providing client feedback to development including feature requests and bug reports

  • Deploying and supporting technical infrastructure

We are seeking a capable and motivated individual who thrives on challenges to join our team in London. As a consultant, you will work directly with our clients – traders, portfolio managers, and operations people at hedge funds. Moreover, at AlphaDesk we value continuous learning and expect to spend an initial period of several months learning our software, industry, and technology.

Our London team operates as a smaller regional team responsible for the EMEA region. As such it is a unique position offering the chance to meaningfully contribute to the team’s success. You should expect to continuously develop your skills and increase your responsibilities as we expand in the region.

Responsibilities:

  • Work witha number ofteam members to assist them in their work

  • Tackle a variety of assignments across the different roles within the team

  • Support our clients through email and phone queries

  • Produce high quality work with minimal direction

Requirements:

  • An undergraduate degree, preferably with a major in science, business or information technology, or equivalent experience

  • Past experienceworking directly with internal/external clients

  • Ability to communicate effectively with clients and colleagues

  • Great teammate with a consultative approach to problem solving

  • Interest in financial markets, and curiosity about hedge funds

  • Willingness to learning emerging technologies and new software

  • Good time management skills, and ability to work effectively under time constraints

Benefits:

  • Small, fast paced team with growth opportunities

  • Exposure to all aspects of the financial technology services industry in a global environment

Application Instructions:

Please submit both a resume and cover letter. We are reviewing candidates continuously and will not wait until the application process to end to begin interviews and potentially hiring candidates. In your cover letter, please highlight:

  • Anything indicating your familiarity, interest of experience with computers and software. If you don’t have relevant work or university experience, include any other previous computer experience, including high school computer courses, home computer use, computer related hobbies, etc.

  • Any previous experience working with customers or members of the public – either professionally or in a volunteer capacity

  • Anything about financial markets or services that appeals to you– e.g. personal investing, economics or finance courses, any relevant books you have read etc.

People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential.

At LSEG we embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage collaboration, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels driven to reach their potential.

We know that real personal growth cannot be achieved by simply climbing a career ladder – which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise.

LSEG are committed to supporting emotional, physical, financial and societal wellbeing. Our tailored benefits are a key part of this commitment and we offer colleagues a range of support from healthcare and retirement planning to paid volunteering days and consumer discounts.

We also make reasonable accommodations for applicants and employees with disabilities. If an accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please make your recruiter aware, we want to ensure you perform at your best.

As a global organisation spanning 70 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with purposeful careers.

Please take a moment to read this privacy notice (https://www.lseg.com/sites/default/files/content/documents/Global%20Applicant%20Privacy%20Policy%20Feb%202021.pdf) carefully, as it describes what personal information the London Stock Exchange Group (LSEG) (“We”) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject (https://privacyportalde-cdn.onetrust.com/dsarwebform/5f7a2da0-bed0-45e8-ac2c-c1f297e2efdc/4ae30ef5-8107-4353-a0b5-1bf34dd647f6.html.) .

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

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