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National Grid Quality Assurance Engineer - Refurb & Site Support - Doncaster/Leicester in Leicester, United Kingdom

About the Role

As a Quality Assurance Engineer - Refurb & Site Support, you will be required to live within a 1-hour commute of our Thorpe Marsh refurb centre in Doncaster or our Enderby refurb centre in Leicester as you will support both centres dependent on the needs of the business. Weekly national travel will be required to our other substations to carry out audits and quality checks and you will have the flexibility to work from home for up to 1 day per week dependent on the needs of the business and the requirement to be onsite. The Quality Assurance Engineer - Refurb & Site Support will lead a support function in the site services that provides instruction, training and practical assistance with the installation and commissioning of refurbished assets and the ongoing maintenance and fault repair of committee design switchgear, ABCB and GCB populations. You’ll lead on all assurance and audit related activities for the site services ensuring continued operations and maintenance of accreditations whilst providing cover during periods of leave or absence for the Site Services Manager and Condition Monitoring Team Lead.

Key Responsibilities:

• Ensure completed cross site safety inspections as per the schedule and AMBP120 requirements

• Ensure SF6 gas handling equipment is maintained/calibrated in accordance with the F gas regulations

• Ensure refurbishment delivery standards are applied and maintained

• Ensure continuous improvement methodologies are adopted

• Lead on corporate audit reviews and external audits maintaining accreditations/continued operation

• Maintain the quality systems, quality manual and compliance with ISO9001

• Audit and review site services documentation/instructions ensuring quality and safety standards

• Lead investigations relating to site services

• Lead refurbishment R&D activities including the reverse engineering of materials and components

• Liaise with refurbishment team, Engineering and Asset Management on refurbishment development, SOPs, work specifications and method statements

• Maintain and control the calibration of equipment along with relevant staff within department

• Carry out monitoring of work being carried out by the team across the network

About You

Are you a team player who is customer focused and has excellent influencing, stakeholder management and problem-solving skills? If so, our Quality Assurance Engineer - Refurb & Site Support vacancy may be for you:


• A full driving licence that permits you to drive in the UK

• Engineering level 4 qualification

• Significant mechanical or electrical engineering experience

• Experience of line management

• Experience of delivering performance improvement


• ISO9001 Auditor certification

• F-Gas certificate

• NEBOSH or equivalent qualification

• Experience of quality management systems

• Project management experience

What You'll Get

• Competitive salary between £49,000 – £54,000 per annum dependent on capability

• Paid Overtime

• Company car

• Performance based bonus

• 37 Hours per week 06:45 – 15:15 Monday to Thursday & 06:45 – 11:45 Friday

• Enhanced 26 days annual leave plus 8 statutory days and option to buy/sell days

• Generous contributory pension scheme - we will double-match your contribution to a maximum company contribution of 12%

• Professional membership subscriptions, course fees, books, exam fees and time off for study leave financial support

• Flexible benefits including a share incentive plan, salary sacrifice car and technology schemes, support via employee assistance lines and matched charity giving to name a few

• Family care benefits including a back-up care service for when your usual care arrangements fall through

• Health, fitness and wellbeing support apps

At National Grid we work towards the highest standards in everything we do, including how we support, value and develop our people. We aim to empower everyone to take control and influence their career and will provide the right support along the way so you can succeed.

About Us

National Grid touches the lives of almost everyone in the UK, with an energy network that stretches across the Atlantic. We’re an international team, and our work underpins the lives of millions of people. Feet forwards, head up, and eyes bright, we’re working hard to create value for people today – and shape the future of energy tomorrow.

In the UK, we don’t generate or sell energy – we join the dots to get energy from A to B. From making a cup of tea in the morning, to keeping the lights on in hospitals, our electricity network puts power in the hands of people. Without it, the world as we know it would grind to a halt.

The world of energy is changing beyond recognition. Working at National Grid, you won’t just be touching the lives of almost everyone in the UK – you’ll be shaping the way we use and consume energy for generations to come.

Our values and principles

At National Grid, through listening to what our customers need, every day we do the right thing and find a better way.

As a National Grid employee, you’ll treat our customers as a priority, taking time to listen and work with them to help give them the best experience we possibly can. You’ll need to be proactive and flexible in your approach and continually look for ways to exceed their expectations – sometimes in unexpected and helpful ways. You’ll provide accessible information when our customers need it and make things simple by using your expertise to guide them. Above all, you’ll follow through on your promises to deliver value, drive efficiency and give them a great customer experience.

We offer inclusion and diversity training for everyone here at National Grid, with a view to building an inclusive working environment and developing all our employees. Training opportunities range from unconscious bias and reverse mentoring to targeted training initiatives which are tailored to support our diverse and innovative work force.

DEI Statement

At National Grid, we work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office.

Our goal is to drive, develop and operate our business in a way that results in a more inclusive culture. All employment is decided on the basis of qualifications, the innovation from diverse teams & perspectives and business need. We are committed to building a workforce so we can represent the communities we serve and have a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.