Job Information
Bell Technician - Advanced in La Malbaie, Canada
Req Id: 418953
At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of #TeamBell and we’re always on the lookout for people with great skills and experiences.
We value diversity and provide a supportive, inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play.
Join us. You belong at Bell.
In Field Services you will be a part of the frontline team that delivers our services to consumers and businesses across Canada. Every day, you’ll inspire others by providing the best customer experience as you install, repair and maintain Bell’s services and network for our residential and business customers.
At Bell, you’ll be on the frontline of our commitment to delivering an outstanding end-to-end experience that helps set us apart in digital connections and next generation services.
Job Title: Technician – Advanced
Job Location address: 366 St-Étienne, La Malbaie, Qc., and/or, 10406 Ave. Royale, Sainte-Anne-de-Beaupré, Qc.
Job Status: Regular Full-Time
Number of Openings: 1
Name and description of the hiring department :
The Bell Canada Field Services front line team is responsible for the maintenance of the Central Office that provides voice and data services to Consumer, SMB and Enterprise customers in Quebec Region and Eastern Quebec Region.
Main Job Duties/Accountabilities :
Provision and maintain of the network
Provide support in the event of a network outage, to minimize cycle time, and ensure all services are available to our customers
Complete all assurance and routines to ensure the network is working at optimum levels
Plan, coordinate, and ensure all activities related to daily work and projects are completed following company practices and processes. (i.e. change management rules, etc.)
Perform tasks associated with the provisioning, service assurance, maintenance and project coordination with technologies that include transport, broadband, IP, switching, power and frame in CO’s huts, CEV’s, WICs, OPI, etc.
Prerequisite :
Candidates who are part of the Craft and Services bargaining unit must have;
A college diploma in electronics or telecommunications, or equivalent work experience
Candidates from outside the Craft and Services bargaining unit must have:
A college diploma in electronics or telecommunications, or equivalent work experience
A minimum of a high school diploma
Fluent in French
Hold a valid driver’s license Class 5 (Quebec)
Possess good manual dexterity and able to work with different hand tools
Capable to lift and carry heavy weight
Capable to climb telephone poles and/or climb and carry ladders
Capable to climb and carry step ladders
Capable to kneel and bend and work in areas with restricted movement
Capable of differentiating coloured wires (colour code)
Capable to safely execute all functions/aspects of the job and meet all safety requirements associated with the work equipment
Essential Qualifications/Skills :
Intermediate knowledge of the outside plant
Ability to work autonomously and with minimal supervision
Must possess excellent organizational skills and the ability to prioritize tasks in a dynamic environment
Analytical thinking and problem solving abilities
Intermediate knowledge of the Transport Network (DS0/DS1/DS3)
Intermediate knowledge of the broadband network
Intermediate knowledge of the IP network
Intermediate knowledge of switching equipment in particular DMS
Intermediate knowledge of Central Office power requirements
Intermediate knowledge of electricity and DC power plants
Basic knowledge regarding the use and maintenance of permanent stand-by generators
Intermediate knowledge regarding the use and maintenance of portable generators
Intermediate knowledge of Outside Plant Modules (Remotes)
Working conditions :
This is a 24/7 operation. The candidate must be able to work outdoors in various weather conditions and may be called upon to work variable schedules according to business needs (schedules within a given day are prepared by the Company with due consideration to seniority), to participate in a standby program and work overtime as needed. Available and flexible to work days, evenings, nights, weekends, and statutory holidays as needed.
Note that many working conditions are subject to terms outlined in the collective agreement.
#IND2024
#EmployeeReferralProgram
Adequate knowledge of French is required for positions in Quebec.
Additional Information:
Position Type: Union
Job Status: Regular - Full Time
Job Location: Canada : Quebec : La Malbaie
Work Arrangement: Full-time in office (meaning that you will be required to perform your work on-site)
Application Deadline: 07/11/2024
For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.
Please apply directly online to be considered for this role. Applications through email will not be accepted.
We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.
We value the experiences that have shaped who you are, and we know the diversity of your talent will bring even greater strength to our team. At Bell, everyone belongs and you’ll feel valued, respected and supported as you grow and reach your full potential.
We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form (https://www.bce.ca/Accessibility_services/Accessibility_Feedback?brand=bce) or visit our Accessibility page (https://www.bce.ca/accessibility_services) for other ways to contact us.
Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details (https://www.phenom.com/talent-acquisition) ) to learn more about how we collect, use, and disclose your personal information.
Created: Canada, QC, La Malbaie
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