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Nvidia Corporation Technical Account Manager - JR1939658 in Kirkland, Washington

We are looking for an experienced Technical Account Manager (TAM), who will provide a premium customer experience to some of our largest customers. An awesome candidate is highly technical who can triage customer software issues and resolve customer problems as well as someone who can build long lasting relationships with customers.This individual should have shown grasp of platform and systems engineering who understands Linux triage, knowledge about servers and has the ability to resolve hardware and/or OS internal issues. If you have a real passion for technology, and you are interested in a role that you can make a difference in and contribute at all different levels, this may be an excellent position for you. This team supports and develops some of NVIDIA's most groundbreaking technology, like the Nvidia Networking solutions.We are also looking for someone who has superb interpersonal and communication skills, given you would be working closely with our customers and engineers to understand, explain and resolve issues, and collaborate with our customers and partners to build long term relationships.What you'll be doing: *Work with NVIDIA Enterprise customers and internal users to improve the availability, reliability, and overall experience of working with Nvidia Networking products *Take ownership and drive customer issues on Nvidia Networking products and solutions, and deployment from inception to resolution *Build upon the opportunity to research new use cases with Nvidia Networking products *Bring independent analysis, communication, and problem-solving to customer experience What we need to see: *Minimum of a BS in Computer Science, Electrical Engineering, Computer Engineering, or related degree, or equivalent experience. *2+ years of meaningful experience. *Intellectual curiosity, positive attitude, flexibility, analytical ability, self-motivation, and team-oriented. *Deep understanding of networking protocols. *You'd have cultivated your Linux knowledge, and be very comfortable working in various Linux environments as well as with Windows OS's. *Professional-level communication skills, interpersonal skills with a passion to solve problems. Ways to stand out from the crowd: *Any exposure to system level debug and triaging experience. *Previous experience in a technical customer facing role. With highly competitive salaries and a comprehensive benefits package, NVIDIA is widely considered to be one of the technology world's most desirable employers. We have some of the most forward-thinking and hardworking people in the world working for us and, due to unprecedented growth, our world-class engineering teams are expanding fast. If you're a creative and autonomous engineer with a genuine passion for technology, we want to hear from you.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression , sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity