Children''s Mercy Hospitals & Clinics Customer Service Representative in Kansas City, Missouri
Job Responsibilities: The Customer Service Representative serves as a primary contact and financial advocate for guarantors to navigate and resolve any questions and/or concerns related to their Children's Mercy billing or sensitive financial matters. The incumbent supports Children's Mercy's financial health and strategic goals by encouraging payment and self-pay collections for services rendered. This position maintains working knowledge of hospital and organizational billing, charges, and collections policies. Job Requirements:
Or 1-2 years’ Customer Service Experience, Patient Accounts Experience, Revenue Cycle Experience, Medical Insurance Billing.
Minimum Typing Speed 45 WPM
Software Application Skills (e.g. Microsoft Office Suite)