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Commerce Bank Administrative Assistant in Kansas City, Missouri

About Working at Commerce

Wouldn’t it be great to build your career at a bank that’s known for helping people with their financial challenges? That’s exactly what you’d be doing when you join the team at Commerce Bank. We’re looking for teammates who are ready to do whatever it takes to help our customers with their everyday financial needs. You’d be helping yourself too, because Commerce has a tradition of recognizing and rewarding team members for their talent, skills and contributions.

No wonder we’ve been an industry leader for over 150 years and have developed a reputation as a great place to work in the financial services world. If you’d like to be a part of a team and culture that is respected by its peers and in your community, we should talk. We’re always looking for the best and brightest.

About This Job

The main purpose of this job is to provide general administrative support and fulfillment activities to meet the needs and expectations of the Commerce Trust Company team, leadership and clients.

Essential Functions

  • Compose correspondence of a highly confidential and complex nature; use a high level of tact & integrity due to frequent senior level contacts; exercise considerable independent judgment

  • Prepare pre-call agendas for meetings including presentations and compilation of necessary information

  • Perform a wide range of advanced administrative support duties of highly responsible, complex, confidential nature; support individuals at a senior, executive level

  • Keep organized department records and ensure departmental efficiencies

  • Compile complex information for inclusion in reports or presentation materials such as preparing charts, graphs, tables, etc.

  • Create, maintain and edit documents, spreadsheets, files, and presentations

  • Prepare routine correspondence and correspondence of a more confidential and complex nature

  • Schedule appointments, screen phone calls, take messages and make travel arrangements

  • Regular communication and interaction with customers and team members

  • Act as an additional point of contact within the client relationship team for clients and act as backup in the Private Client Advisors absence

  • Manage and maintain accounts and internal databases containing confidential information and analyze complex information requests; including but not limited to assisting with account administration, document review and interpretation, fund transfers, discretionary actions within fiduciary engagements, and coordination of document for tax preparations

  • Coordinate activities and complete special projects

  • Perform administrative duties, including; greeting guests entering the office, coordinating meetings and events, championing technology needs and repairs for conference rooms, handling daily mail and shipping needs, maintaining office and cafeteria supplies coordinating with facilities manager

  • Perform other duties as assigned

    Knowledge Skills & Abilities Required

  • Strong knowledge of standard office management equipment, systems and procedures

  • Strong informal leadership skills

  • Exercise independent judgment and take action under minimal supervision

  • Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities

  • Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills

  • Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values

  • Intermediate level proficiency with Microsoft Word, Excel and Outlook

    Education & Experience

  • High School Diploma or equivalent combination of education and experience required, Associate’s degree preferred

  • 4+ years related experience in an office environment required

  • 2+ years work experience in a financial institution highly preferred


Location: 118 W. 47th Street, Kansas City, Missouri 64112

Time Type:

Full time

Commerce Bank has been awarded numerous awards for our company culture. We have been included on distinguished lists such as Forbes’ Best Midsized Employers, Forbes’ Best Employers for Women, and Korn Ferry’s Engaged Performance Award. You’ll see the difference for yourself when you join the team.

Why Commerce? (https://www.commercebank.com/careers/about-commerce)

Inclusion and Diversity at Commerce

How to Join Our Team (https://www.commercebank.com/careers/how-to-join-our-team)

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    Equal Opportunity Employer

Commerce Bank is proud to be an Equal Employment Opportunity employer and believes that every individual should have the opportunity to work at a job for which he, she or they qualifies. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, gender, gender identity, gender expression, veteran status, disability status, or any other applicable characteristics protected by law.