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Federal Reserve System Administrative Assistant (Exp.– Sr.) Community Engagement & Inclusion Division in Kansas City, Missouri


Federal Reserve Bank of Kansas City

As a part of the nation's central bank, the Federal Reserve Bank of Kansas City supports a stable financial system. We work across diverse communities throughout our region and nation to foster understanding in our economy, the payments system, and financial institutions for people from all walks of life.

Together, we serve the public and each other in an innovative environment that values the highest ethical standards. Here you'll find support to develop, united in a clear and common purpose with a diverse team.

About the Role

The Community Engagement & Inclusion division is seeking an Administrative Assistant to join our team.

As a member of our team you will provide administrative support for officers. You will also maintain calendars and manage emails and appointments. Making travel arrangements and completing various projects are some, but not all of the other duties you will have. Your support to other members of the division will include supporting key programs such as the Community Development Advisory Council meetings, prioritizing and monitoring project deadlines, and preparing, revising, and developing documents.

Our Administrative Assistant works in an environment that requires a high degree of attention to detail, cooperation, and professionalism. You must be able to handle confidential material and use good judgement when working with and communicating information related to various Bank, System, client, and program functions.

To be successful in this position you must possess great customer service, interpersonal communication, and organizational skill.

Key Activities:

  • Maintain and/or monitor electronic and/or paper calendar(s), emails, deadlines, and appointments.

  • Coordinate and/or schedule meetings, calls, and appointments.

  • Perform receptionist duties and serve as positive point of contact for guests. Respond to inquiries by gathering complete and relevant information, utilizing knowledge of processes and procedures, and/or referring inquiry to appropriate contact.

  • Make travel arrangements (i.e., airline reservations, hotel accommodations, ground transportation, and possible conference registration), prepare travel itinerary for traveler and filing the appropriate paperwork, such as itineraries and travel statements.

  • Handle meeting and event planning details including, but not limited to, coordination with Public Affairs, communications with attendees, conference room arrangements, hotel reservations, transportation assistance, dining requests, and audio-visual set-up and maintenance. Provides general support during meetings.

  • Prepare letters, memoranda, and reports. Serve as resource to others by proofreading documents for proper Bank style, grammar, punctuation, spelling, formatting. Recommend related improvements to written communications.

  • Update and maintain information sharing websites, such as SharePoint sites.

  • Develop reports and complete projects such as creation of presentation materials in consultation with business leaders or officers.

  • Perform various duties such as data entry, maintaining time and attendance records, purchasing office supplies, managing purchasing card expenditures, and monthly reconciliations.

  • Assist with supporting new and current employee needs, including location moves, and technology access and asset requests.

  • Provide back-up support for other administrative assistants as needed.


  • A minimum of one year of relevant Administrative Assistant experience and a High School diploma or equivalent. 3 years or more of relevant Administrative Assistant experience preferred.

  • Proficient computer skills including Microsoft Word, Excel, PowerPoint, Teams, various internet applications, and email applications.

  • Working knowledge of audio/visual equipment and ability to troubleshoot minor problems.

  • Excellent interpersonal skills including the ability to interact with high profile public contacts and/or external customers.

  • Incumbent must be fully vaccinated against COVID-19, unless the Bank grants an accommodation based on a medical condition or sincerely held religious belief.

  • Strong project management, analytical and interpersonal communication skills preferred.

Our Total Rewards programs offers benefits that go beyond the basics featuring:

  • Market-leading Medical, Dental, and Vision Insurance

  • Tuition Reimbursement

  • 401k/Thrift Plan

  • Pension Plan

  • Free Parking

  • Flexible Spending Accounts

  • Life Insurance

  • Vacation & Personal Time

  • Paid Holidays

  • Parental Leave

  • Adoption Assistance

  • Onsite Fitness Center (Kansas City location)

  • Onsite Cafeteria

  • Additional Convenience Benefits, Discounts and More…

Certain eligibility requirements apply.

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Full Time / Part Time

Full time

Regular / Temporary


Job Exempt (Yes / No)


Job Category


Work Shift

First (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Privacy Notice (https://www.kansascityfed.org/documents/7797/Workday_Privacy_Notice.pdf)

OUR BANK has one of the most recognizable brands around the world. The Federal Reserve is the central bank of the United States—one of the world's most influential, trusted and prestigious financial organizations. The Federal Reserve is charged with the important mission of promoting a strong economy and a stable financial system and fulfills this responsibility by formulating national monetary policy, supervising and regulating banks and bank holding companies, and providing financial services for banks and the U.S. government.

OUR PEOPLE are diverse in background and ideas, which allows for ongoing creativity and innovation. Ultimately, they are the ones who push our high-performance, exchange-driven culture forward.

Why Our People Choose Us:

Our reputation precedes us

There will always be room for personal growth

Our people are first

You’ll find the right balance

Your responsibilities will be meaningful

We hope that you will be our future colleague.