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Dairy Farmers of America Payroll Specialist in Kansas City, Kansas

Position : Payroll Specialist

Location : Kansas City, Kansas

Requisition ID: : 12265

Function in a supportive role for the Payroll Department by answering general questions relating to inquiries from employees and HR members. Assist in the daily payroll department operations to ensure all payroll transactions are processed accurately and timely.

Job Duties and Responsibilities:

  • Responsible for monitoring and routing inquiries for employment verifications and unemployment claims

  • Forward all garnishments to ADP to be processed and responsible for all audit reports

  • Respond to queries or requests for additional information made by ADP Wage Garnishment client service team to expedite resolution of issues and exceptions for garnishment inquiries.

  • Perform daily review and distribution of mail correspondence and respond to specific inquiries that require a response from the Payroll Department

  • Assist with routing of and responding to tickets within the C2 ticketing system

  • Responsible for completing monthly and quarterly multiple work site and BLS reports

  • Assist with the account reconciliations and other payroll controls such as balancing payroll totals to payroll tax returns and to the Form 941 on a quarterly and annual basis

  • Responsible for downloading reports & assisting with research and resolution of issues from ADP tax site

  • Update state withholding, local tax and unemployment rates and forms within the ADP Smart Compliance portal

  • Monitor and route uncashed checks, ADP invoices, and credits to appropriate payroll team members

  • Process monthly reconciliations and data requests

  • Perform the periodic review of Quarterly Tax verification letters and Client Error reports

  • Assist the payroll team with Kronos adjustments and corrections

  • Assist in the testing of all payroll related systems enhancements, improvements, upgrades & migrations

  • Create and/or run reports using ADP Reporting system as requested by internal and external parties

  • Prepare and maintain departmental procedures as new processes are created and streamlined

  • Assist with training materials as needed

  • Build strong internal and external relationships with the locations, team members and management

  • Provide excellent customer service in a high-volume, often changing environment

  • Resolve issues in a positive and timely manner while paying close attention to detail and keeping all salary, benefit and other personal information confidential

  • Assist other team members as needed

  • The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned.

Education and Experience

  • High School Diploma or GED required

  • 1 -2 years of experience in Payroll Administration

  • Experience working in high volume, fast-paced and deadline-driven environment

  • Microsoft Office applications proficiency, including Excel pivot tables and sum functions

  • Certification and/or License – N/A

Knowledge, Skills and Abilities

  • Strong, effective, and tactful communication skills with all levels of the organization

  • Able to be flexible, prioritize and manage multiple assignments with competing deadlines

  • Able to take initiative and set priorities with minimal direct supervision

  • Able to maintain confidentiality of information and identity and handle priority and/or sensitive issues with discretion

  • Excellent problem solving and judgement skills, and a high level of attention to detail and accuracy

  • Able to organize time, energy, and resources effectively to achieve goals

  • Strong time management & organization skills & the ability to work well under pressure

  • Able to thrive in a fast paced, high pressure, often changing environment

  • Must be able to read, write and speak English

An Equal Opportunity Employer