Enterprise Bank & Trust Community Mortgage Loan Officer in Kansas City, Kansas
Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive. With offices in Missouri, Kansas , Arizona, California, New Mexico and Nevada, we’re strong, growing and committed to supporting the communities we serve. We extend this commitment to the community to our associates, offering annual paid volunteer time off and charitable-matching opportunities. Voted A Best Bank to Work For by American Banker for multiple years, we offer our associates an array of benefits and the opportunity to chart their own career path with us. Join us in the pursuit of our mission to guide people to a lifetime of financial success, and enjoy a career filled with professional growth opportunities, interesting colleagues and the satisfaction of supporting our communities. Together, there’s no stopping you.
Community Mortgage Loan Officer
This position will make service calls to current and prospective customers for purpose of generating loan originations and cross-selling of financial services and products and develop referral partner relationships within real estate community and CRA community.
Essential Duties and Responsibilities:
Generate customer prospects through outbound calling and meeting with clients:
Prospect for new loans through phone calls, email, traditional & social networking
Cross-sell financial products to qualified prospects
Use web-based CRM systems for assistance in calling current company customers
Load complete 1003 residential loan application into Loan Origination System (Encompass)
Pull credit, determine eligibility, set product, lock rate, turn quality file into processing
Discuss Programs, Products, and Fees with customers and determine scenario in customer’s best interest
Disclose documents within 3 days of application
Assist with getting documents back from client
Become an expert on real estate agent partnership building, including the following duties: (make service calls to nurture potential customers, agent prospecting, and attend networking meetings)
Attend relevant investor, bank, governmental and association trainings as requested by supervisor
Attend events that engage community involvement in home ownership in the low to moderate income areas and low to moderate income borrowers
Generate loan applications through self-generation and referral relationships
Load application into Loan Origination System, determine eligibility, set product, lock rate, turn quality file into processing
Maintain 85% Customer Satisfaction rating with borrowers with minimum response benchmark
Maintain customer confidence by keeping loan information confidential
General understanding of the mortgage business, sales, and office environment is preferred, but not required.
Positive attitude and pleasant interpersonal skills
Accuracy in details
Business writing skills
Ability to speak and understand English and Spanish language to communicate with customers, co-workers or supervisors
Ability to set and meet priorities
Knowledge of financial statements and tax return forms
Computer skills for word processing and databases
Strong telephone communication skills
Knowledge of documents needed for mortgage or various consumer type loans
Professional appearance and demeanor for interaction with public
Ability to maintain good conversational skills
Knowledge of bank policies, procedures, regulations, forms, departments, and products
Education and/or Experience:
Bachelor's degree preferred. Degree in financial, sales, marketing, or business fields preferred.
3-5 years sales experience preferred
Computer and Software Skills:
Microsoft office suite
Certificates, Licenses and Registrations:
Mortgage Loan Officer license preferred
Equal Opportunity Statement
Enterprise Bank & Trust is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need an accommodation in order to apply for a position at Enterprise Bank & Trust please contact Human Resources at firstname.lastname@example.org .
Enterprise Bank & Trust is committed to managing our business and community relationships in ways that positively impact our associates, clients, and the diverse communities where we work and live. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. All employment offers are contingent upon the applicant successfully completing both drug and background check screenings. If you would like more information about your EEO rights as an applicant under the law, please download the Equal Employment Opportunity is the Law poster HERE (https://link.zixcentral.com/u/324ca55e/qL5ePJcS6RG7hzIZh3soMg?u=https%3A%2F%2Fwww1.eeoc.gov%2Femployers%2Fposter.cfm) .
Enterprise Bank & Trust was founded on the idea of serving the lifetime financial needs of privately-held businesses, their owner families and other success-minded individuals. That concept has remained as our unwavering and guiding vision. We understand that every business is unique, so we tailor our comprehensive array of banking, trust and financial advisory services to fit the needs of our clients, no matter the size. Although we are equipped with the insights and capabilities of the largest financial companies, we provide our clients with the personal relationship afforded at a small community bank.
By remaining steadfast in our mission, we now have over $12.9 billion in assets. Headquartered in Clayton, MO, Enterprise Bank & Trust operates branch offices in Arizona, Kansas, Missouri, California, New Mexico and Nevada. Enterprise offers a range of business and personal banking services, and wealth management services including financial planning, estate planning, investment management and trust services to businesses, individuals, institutions, retirement plans, and non-profit organizations. Our parent company, Enterprise Financial Services Corp is publicly traded (Nasdaq: EFSC.)