Job Information
Atrium Health CMA/RMA - Lab/Phlebotomy - Atrium Health Kannapolis Internal Medicine Full-Time in Kannapolis, North Carolina
This position is Sign-on Bonus eligible. In addition to the sign-on bonus, new teammates at Atrium Health are eligible for robust benefits package, paid time off, and opportunities for career advancement.
Job Profile Summary Job Details Job Title: Premier Imaging Certified Medical Assistant Effective Date: 03/10/2013 Job Code: 40060 Clinical (Yes/No): Yes FLSA Status: Non-Exempt Supervisory Role: No Job Summary Performs select clinical and admin tasks related to the operation of Premier Imaging to assist staff and Radiologists as permitted by their certification. Such duties do not constitute the practice of medicine. The CMA may prepare patients for exams, provide care needs, administer medication, and assist with specific procedures with appropriate orientation and supervision. Age of Patient Population Served (Select All that Apply) Neonate (birth - 28 days) Infant (29 days ? less than 1 year) Pediatric (1 - 12 yrs) X Adolescent (13 ? 17 yrs) X Adult (18 ? 64 yrs) X Geriatric (65 yrs & older) X Non-age Specific Task (N/A) Education Degree/Diploma Obtained Program of Study Required/Preferred Associates Medical Assistant Required* * Graduation must be from a CAAHEP accredited program. Certifications, Licensures and Registrations Credential Primary Source Verification Required/Preferred AAMA-CMA Required CPR certification *Required *CPR certification within 90 days of employment Experience # of Years Type of Experience Required/Preferred 1+ Cash handling, scheduling, insurance verification Preferred 1+ Care and treatment of patients in healthcare setting Preferred Additional Knowledge, Skills, and Abilities - Completion of a comprehensive on the job training program. - Possess excellent communication skills. - Ability to understand and follow the directions of the physician. - Excellent interpersonal and computer skills required. Job Specific Duties Patient Education Provides patient education with regard to medications, home treatment, and special diets; Prepares patient for procedure based on reason for visit and assists in procedure as appropriate Equipment & Supplies Demonstrates competency in the proper handling and monitoring of patient related equipment Verification & Documentation Verifies insurance using the best and most cost-effective method for the particular insurance, such as software, payer website, or voice verification; Ensures required documentation regarding patient or procedures is accurate, complete, and legible, properly edited and includes appropriate terminology; Appropriately directs patients to Imaging areas and records patient assessment information as appropriate Physician Assistant Support Prepares and administers medications with physician?s authorization; Performs procedures as ordered and documents appropriately Patient Scheduling Properly schedules patients with appropriate information and verification. Calls patients and/or families regarding scheduled appointments; Assists Customer Care Rep (CCR) with scheduling and reception duties as needed and covers responsibilities in absence of CCR Organization Assures rooms are adequately stocked with supplies and clean linen; Assures rooms are adequately stocked with supplies and clean linen Discrepancy Follow-Up & Assurance Reviews lab reports from referring offices, matches with patient record and takes to clinical staff for review; Obtains a relevant history and/or examination data and evaluates for discrepancies and follows up with physician if necessary; Uses CPR skills when required Professionalism Upholds a professional working relationship at all times and adheres to department rules. Practices teamwork and adheres to Standards of Behavior. Other Duties Performs other duties as assigned by management. UNC Health Care Employee Standards Communication: Uses appropriate methods to clearly convey information to others in an engaging way, which helps others understand and retain the message. Collaboration: Works with others respectfully and openly; provides help to achieve shared goals. Service: Uses appropriate methods to clearly convey information to others in an engaging way, which helps others understand and retain the message. Safety: Meets or exceeds patient and employee safety requirements while promoting and achieving quality outcomes. Accountability: Takes ownership for goals and outcomes; effectively and efficiently uses available resources to successfully complete tasks. Improvement: Identifies opportunities and takes action to continuously improve processes. Maintains effectiveness and flexibility during change. Workplace Requirements Employee Health: Complies with all required employee health programs including annual tuberculin testing and other applicable screening, testing and vaccinations. Credentials: Maintains current licensures, certifications and/or registrations (if applicable for the position). Job Competency: Complies with requirements for job specific competency testing and demonstrates and communicates proficiency in skills required (if applicable to position). Corporate Compliance: Adheres to and understands the Health System's Corporate Compliance Plan as evidenced by timely participation in required training (including annual testing) and 100% compliance with the Corporate Compliance Code of Conduct. Safety: Adheres to and understands the Health System's Environment of Care Plan as evidenced by timely participation in required training (including annual safety testing). HIPAA: Adheres to and understands the Health System's HIPAA Compliance Plan as evidenced by timely participation in required training (including annual HIPAA testing). Education: Attends all required educational programs (including General Orientation, and departmental or job specific required programs). Physical and Behavioral Requirements - Occasional sitting and stooping. - Frequent standing, walking, and reaching. - Light physical force is required (exerting up to 20 pounds of force occasionally, or up to 10 pounds of force frequently, or a negligible amount of force constantly to move objects). - Visual acuity required for reading medical records and physician orders. - Ability to speak and hear is required for patient safety during direct patient care, to effectively communicate patient instructions on prescriptions, medication, etc. - Sense of touch required for patient examination and drawing blood. - Manual finger dexterity required for patient care. - Ability to effectively manage a fast-paced high stress physician practice environment. Occupational Exposure to Bloodborne Pathogens Yes or No: Yes National Patient Safety Goals Improve the accuracy of patient identification Improve the effectiveness of communication among caregivers Improve the safety of using medications Reduce the risk of health care-associated infections Consistently demonstrate appropriate hand hygiene techniques Accurately and completely reconcile medications across the continuum of care Reduce the risk of patient harm resulting from falls Encourage patients? active involvement in their own care as a patient safety strategy Identify safety risks inherent in its patient population Improve recognition and response to changes in a patient?s condition Practice `Universal Protocol? when appropriate (conduct pre-procedure verification process, mark procedure site, perform a time-out) Core Values Teamwork - Is an effective team player who adds complementary skills and contributes valuable ideas, opinions and feedback. Communicates in an open and candid manner and can be counted upon to fulfill any commitments made to others on the team. Compassion - Is sensitive to the feelings of others and is consistently kind and considerate. Genuinely cares about people and is available and ready to help. Shows sincere concern, empathy, sees the best in people, accepts differences and appreciates virtues. Integrity - Views himself or herself as a reflection of the organization by following through on commitments and accepting ownership of any mistakes he or she might make. Acts in ways that demonstrate personal honesty and serves as a positive example of why others should trust the motives of the organization. Standards of Behavior Respect: Maintain Patients' Privacy Professionalism: Take Ownership Safe and Healing Environment: Keep Noise Levels Down Customer Focus: Use the 10/5 Rule; Escort to Destination; Use Elevator Etiquette Communication: Use AIDET (Acknowledge, Introduce, Duration, Explain, Thank) Employee Statement of Understanding I have read and understand the job description for my position. I also understand that I am responsible for meeting the standards of performance outlined in this job description as well as conducting myself in a manner supportive of the mission, vision, core values and Standards of Behavior of High Point Regional Health. I certify that I possess the physical and mental abilities to regularly attend work and fulfill the essential functions of this position with or without reasonable accommodation. If I require accommodation in order to fulfill any or all of these essential functions, I will notify my manager immediately (or in the case of new employees, prior to employment). I understand that receipt of this job description does not imply nor create a promise of employment, nor does it create an employment contract of any kind. I furthermore understand that if hired, my employment relationship with High Point Regional Health is at will and may be terminated by myself or employer at any time with or without cause. The requirements listed above are representative of the knowledge, skills, education, certifications, licensure, experience, and/or ability required to perform the job. While this job description is intended to be an accurate reflection of the current job, management reserves the right to revise the job, work schedule, and/or require that different tasks be performed when circumstances change in order to best suit the needs of the department and/or organization.
Atrium Health is one of the nation’s leading healthcare organizations, connecting patients with on-demand care, world-class specialists and the region’s largest primary care network. A recognized leader in healthcare delivery, quality and innovation, our foundation rests on providing clinically excellent and compassionate care.
We’ve been serving our community since 1940, when we opened our doors as Charlotte Memorial Hospital. Since then, our network has grown to include more than 40 hospitals and 900 care locations ranging from doctors’ offices to behavioral health centers to nursing homes.
Our focus: Delivering the highest quality patient care, supporting medical research and education, and joining with partners outside our walls to keep our community healthy.