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Pfizer Apprentice Qualified Utilities Operator 1st shift (7:00am in Kalamazoo, Michigan


This role is responsible for operation, maintenance, and process problem resolution related to Qualified Utilities Operations (Purified Water, API- Low Endotoxin Water, Water for Injection, Clean Steam, Pharmaceutical Air, Pharmaceutical Nitrogen, Production Waste, Process Vacuum, Site Potable & Industrial well water and its distribution, and site iron filters & softeners). There are many systems which must be managed to ensure that production operating needs are met as reliable operation of these utilities is critical to the pharmaceutical business. Adherence to change control and complex regulatory requirements is a must.

Trainee must have relevant experience and strong mechanical aptitude. Self-starter with ability to work independently and willingness to commit to completion of a formal apprenticeship training program that includes both Computer Based Training and documented 8000 hours of on-the-job training. Good verbal and written communication skills are required.


The incumbent will be required to register in and participate in a 4- year apprenticeship program for Qualified Utility Operator which will include on the job training and a series of correspondence courses for Industrial Water Treatment Certification.

The Qualified Utilities Operator is responsible for daily operation, responding to trouble calls, and maintenance of these systems. These duties will include: system monitoring, operational maintenance, working with contractors performing maintenance, and data review.

The incumbent will be expected to understand and follow complex SOP's that will govern how systems are operated, maintained, and repaired. This individual will be expected to operate the qualified utilities in a manner that meets or exceeds complex regulatory requirements (DEQ, FDA, Pfizer Quality Standards, and other agencies around the globe).

The incumbent anticipates, identifies and resolves problems which could lead to expensive product losses by inspecting equipment for proper function, initiating repairs as needed, and using independent judgment to determine situations requiring significant repairs which should be reported to supervision. The incumbent assists with the implementation of changes in procedures or process improvements, recommends and assists with implementation of new technologies and process improvement projects, and reviews the same to assure environmental, DEQ and GMP compliance.

The incumbent will be expected to monitor equipment performance and problems; diagnose problems and perform repairs, or contact the appropriate technicians to assist in performing repairs; adjust and maintain equipment to ensure quality; recommend equipment replacement; monitor preventive maintenance activity; coordinate & execute shut downs to accommodate maintenance; assist in the validation of new systems; manage the inventory necessary to maintain the systems, including ordering parts; and ensure that maintenance and monitoring records are maintained.

Additional duties and responsibilities include: May work variable shifts and 24 hour on call as required. Must be able to work on a high performing team with the ability to accept job assignments and work with others to complete those tasks within the team.

Functional/Technical Knowledge: Knowledge of basic discipline. Knowledge of industry practices and standards.

Problem Solving and Innovation: Develop solutions to routine problems following established Pfizer policies and procedures. Communication in developing and implementing solutions is critical.

Discretion, Latitude, Level of Independence: Works with minimal supervision.


Education and Experience:

  • High school diploma/general education degree (GED) plus either an Associate degree or relevant trade school equivalency.

  • Self-starter with ability to work independently.

  • Strong work ethic and the ambition to be the best.

Technical Skills Requirements:

  • Excellent computer skills are required (Microsoft systems).

  • Excellent communication skills are required.

  • Ability to read drawings/electrical diagrams a plus.


Routinely exposed to hazardous materials, heights, temperature extremes, equipment in motion, noisy, dusty and dirty conditions, stooping, bending and heavy lifting.

May work variable shifts and 24 hours on call as required. The proper use of the correct Personal Protective Equipment for each task as well as compliance with all applicable safety standard procedures is a must.


May work variable shifts and 24 hour on call as required.

Work Location Assignment: On Premise

The salary for this position ranges from $18.10 to $30.17 per hour. In addition, this position offers eligibility for overtime, weekend, holiday and other pay premiums depending on the work schedule and the Company's policies. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided applies only to the United States - Michigan - Kalamazoo location.

Relocation assistance may be available based on business needs and/or eligibility.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.