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Citizens Senior Solution Engineer- Data Mapping in Johnston, Rhode Island

Description

In this Senior Solution Engineer role, you will be involved in performing critical data mapping functions, including analysis and translation of business, data and functional requirements or business rules into documented requirements and data delivery specifications. You will be performing mapping of enterprise data attributes from servicing systems and applications across the Citizens enterprise into the Risk & Finance Data Solution. On a daily basis, you will support a variety of projects to analyze new and improved requirements and will participate in and lead segments in the collection and transformation of various data elements. You should be able to work both independently and with technical resources to translate business requirements to technical requirements.

Primary responsibilities include:

  • Identifying where data gaps may exist between internal client needs against available information housed with the Risk & Finance Data Solution.

  • Profiling field level data to identify unexpected content and to confirm source data is as described in bank documentation.

  • Work with business users and other stakeholders to understand business functions and processes in order to define analytic and reporting requirements and data and metadata requirements from bank systems systems and / or third party data sources.

  • Accountable for clearly and accurately documenting the mapping for lineage and transformation of record and field data as it migrates between a variety of sources and targets.

  • Effectively working and profiling big data sources using SQL across a wide variety of different product “Systems Of Record”.

  • Providing instruction and ongoing support to technical programming resources to ensure mapping documentation is clear and well understood.

  • Providing support to downstream data warehouse users under direction and supervision of peers, business analysts, solution architects and developers.

  • Identifying and correcting data mapping errors and report them to supervisors

  • Resolving data mapping issues by following detailed analysis procedures and consulting directly with source system subject matter experts

  • Maintaining meeting notes related to mapping needs, activities and completed work as requested by management

  • Comfortable verbally explaining options and your recommendations to peers and superiors.

  • Balance solution alternatives against key factors such as long-term effectiveness, cost, technical limitations, practicality given time available, and mission criticality.

    Qualifications - External

  • 5 years of work experience as a Business Systems Analyst in a large data environment preferably with banking experience

  • 1 or more years of data mapping experience

  • Technical Documentation— using MS 365 Suite

  • Experience communicating with stakeholders including upstream and downstream SMEs.

  • Technical aptitude and working knowledge of DBeaver SQL generator or comparable query tool to analyze data, delimited extract files / tables,

  • Strong experience with SQL including writing complex queries in a big data environment.

  • Strong analytical and systemic thinking, problem solving skills

  • Strong communication (written and verbal), presentation skills to explain examples of unexpected data

  • Accounting and reconciliation skills preferred

  • Ability to make forward progress and sound decisions in ambiguous situations

  • Demonstrated ability to manage multiple projects to completion and to switch between projects quickly

  • Experience with SDLC and Agile Methodologies.

  • Self-Starter comfortable working independently or as part of a team

  • Tableau, WebFocus or other BI tool experience preferred

  • Experience with AWS & Snowflake technologies a plus

    Education and Certifications

    Bachelor's Degree in Business, Quantitative Analysis, Engineering, Computer Science, or Mathematics, Preferred Master's Degree in any of above disciplines

    Hours & Work Schedule

    Hours per Week: 40 Hours

    Work Schedule: Monday through Friday

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.

Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

11/14/2024

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