Our Ability Jobs

Description

3 days Hybrid Preferred - Locations include NJ, RI, NC, TX or AZ

The Identity Governance Administration (IAM-IGA) Delivery Manager will be responsible for the delivery of IGA integrated products and capabilities into the enterprise infrastructure and business line applications.

You will lead multiple IGA agile delivery pods made up of IAM engineers and integrators following the standard Agile Scrum / Scrumban methodology and leveraging associated agile tools. You will also collaborate and coordinate with other IT leaders, scrum masters, technologists and support staff to ensure proper requirements are defined and established timelines are met. Finally, you will work to improve and track the maturity of the IAM agile pods showing accelerated delivery, increased capacity, and decrease in defects / rework.

Primary Responsibilities:

• Serve as the Delivery Manager for the IGA Development and engineering

• Focus on IGA Technologies for automation – SailPoint, RPA (Robot Process Automation tools)

• Manage the delivery pods leveraging Agile Srum / Scrumban and using the associated tools for tracking progress (e.g. JIRA, Confluence, MS Teams)

• Organize and lead stand-up meetings to gather requirements, discuss priority, and resolution.

• Coordinate with stakeholders and technologists to define agreed upon project scope, outcomes, requirements, schedule, and resources; develop actionable epics, stories, and tasks.

• Identify, manage and escalate, as appropriate, project risks, issues, and roadblocks to timely delivery.

• Partner with IAM Engineering and Operations to ensure delivery pods are enabled for success and implementations are properly transitioned for on-going support.

• Lead change, acting as change agent use skills and expertise to inspire a shared purpose of intent, drive awareness, communications, documentation, and training.

• Develop and implement program communications framework and metrics to ensure well-informed stakeholders, customers, and IAM colleagues.

• Contribute to the development and maintenance of information security strategy and architecture.

Experience and Skills:

• 10+ years Information Security experience, with strong focus in IAM

• Experience in defining and implementing IAM solutions and solid understanding of best practices

• Strong Agile experience in leading multiple pods leveraging corresponding Agile methods and tooling

• Proven ability to influence and gain trust at senior management levels in multi-cultural environments

• Ability to manage complex activities simultaneously to short timescales

• Ability to demonstrate continuous improvement

• Knowledgeable on the regulatory requirements that impact the business lines that TSA supports (i.e. GLBA, SOX, PCI, SailPoint or other IGA tools)

• Clear understanding of CoBIT and ITIL Frameworks

Education and Certifications:

• BA/BS in Information Systems, Computer Science or related field

• CISSP, CISM, CISA or other relevant security certifications and knowledge of ISO and NIST security standards preferred

• Certified Scrum Master (CSM) or SAFe Scrum Master / Advanced Scrum Master certification

Hours & Work Schedule

Hours per Week: 40

Work Schedule: Monday through Friday

Pay Transparency

The salary range for this position is $ 176,800 - $ 265,200 per year plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.

Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

09/11/2024