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Description

At Citizens, we’re more than a bank and as a part of our team you’re made ready for a fulfilling career with exciting new challenges and opportunities to stretch yourself! As the First Line Risk Senior Manager, you will represent the First Line of Defense and identify and mitigate potential risks through the identification, management, and mitigation of the risk and controls environment supporting Marketing & Communications, including advertising and social media. You will serve as a liaison, interfacing with business partners to drive meaningful reductions in risk. This role will be responsible for proactively reviewing, analyzing, and identifying emerging risks, escalating to the Risk Director of First Line Risk where appropriate. You will work with the Risk Director to adhere to internal governance processes and controls for existing and new risk strategies and provide suggestion for remediation. You will work closely with Compliance and Legal partners to ensure that the business line is up to date and in compliance with all applicable regulatory requirements. This role will also support the Modern Operating Model working with agile development methodologies, where risk assessments will need to be completed for initiatives being managed to support Marketing and the other business lines we enable. This role will also participate in the Marketing Advertising compliance review activities providing approvals and advice and guidance to product Marketing partners as well as QC of advertising reviews.

Duties Include:

• Support risk management with the risk identification, tracking and remediation for all project work within the Marketing & Comms team. Support various business line projects to address risk issues, working with business leaders to analyze and quantify risks, assess solutions or mitigation activities, and develop remediation plans.

• Review current policies and procedures to identify process gaps and opportunities for improvement.

• Implement and support internal governance processes.

• Maintain up-to-date understanding of business processes along with regulatory requirements for risk management and controls.

• Promote a culture of risk awareness and accountability through training, education, and risk management consultative support.

• Review Marketing Advertising collateral to ensure compliance with applicable banking laws, rules, regulations, and supervisory guidance.

• Provide guidance and feedback related to marketing materials to Marketing and Business Line partners including broker dealer marketing and advertising materials.

• Assist with determining the appropriate review path marketing collateral will take in OneView

• On an as needed basis, assist with completing non-product advertising reviews

Required Experience/Qualifications:

• 6-8 years’ experience in Risk Management, Audit, or Compliance

• Prior experience with managing lending related risks within a Consumer and Commercial financial institution

• Prior experience implementing and supporting enterprise-wide Risk programs

• Experience with Governance, Risk Management, and Compliance (GRC) platforms

• Knowledge and understanding of regulatory and legislative guidelines

• Extensive experience managing projects including planning, implementation, and reporting

• Demonstrated interpersonal relationship building and team facilitation skills

• Proven leadership skills

• Ability to work in a fast-paced environment with competing priorities

• Excellent communications skills, both written and verbal

Education:

• Bachelor’s Degree required or equivalent education or experience

• Preferred: FINRA Series 7, FINRA Series 63, FINRA Series 24

Hours and Work Schedule: 3 days in the office, 2 remote

Hours per Week: 40

Work Schedule: Monday-Friday

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Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.

Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth