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HCL America Inc. Technical Specialist in Jersey City, New Jersey

Technical Specialist

New Jersey

4.5-8 Years


SR Number

Job Description (Posting).
Roles and Responsibilities

Implementation planning is a regional role with responsibility to work with the Network Solutioning roles for planning the execution of Service Requests, including change management; vendor resource management; site liaison; timeline planning; UAT; team resource management; HyperCore; documentation; and operational handover. The implementation planner is continually responsible to monitor status, process, and escalate service requests to ensure SLAs are met.

Qualification and Experience - Project Coordinator

*Experience in Project Management, Onshore & Offshore Delivery Management and Client Service.
*Skilled in designing IT infrastructure implementing technology to support large Project/ Program Operations and execution of multi-location projects.
*Proven skills in exceeding customer's expectations through efficient project delivery entailing set up of IT infrastructures like, Network, LANs & WANs, Cisco Networking Devices, Security /Firewall Devices, and telecom equipment's.
*Service Design Coordination and Release Planning to perform planning activities.
*Building and deployment of new or modified services.
*Plan and coordinate the resources to deploy major Releases within the predicted cost, time and quality estimates.
*Responsibility?involves?program?management and delivery?and?client?relationships.
*Create?and?evaluate?reports?on?track?status,?problems?and?risks,?and?report?to?management and stakeholders?on?significant?risks?and?problems.
*Organize and facilitate project planning, daily stand-up meetings, reviews, retrospectives.
*Prepare project documents i.e., detailed network design, project implementation schedule etc.
*Design end to end project delivery plan, with procurement, ordering, staging, configuration and deployment.
*Estimating project activities and delivering results within budgetary and resource constraints.
*Monitoring and tracking project schedule and budget of complex global projects.
*Responsible for submitting a clear statement of work along with project plan including cost & schedule estimates for approval from customer.
*Communicating project-related issues, scope changes, variances and contingencies that may arise in the projects to the respective stakeholders.
*Manage end-to-end site IT infrastructure build - involves from site design layout till turning the site over to operation
*Managing Large and Complex Business Transition and IT infrastructure Projects from concept to closure, applying Project Management processes and procedures with a track record of excellent customer satisfa

BE/B.Tech (Hons), MCA, ME/M Tech

Skill (Primary)
Domain Competencies-Bus. Process-Aerospace & Defense-Program & Project Management


No. of Positions

Employee Group
Business Line FT

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HCL America, Inc. is proud to be an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status