Our Ability Jobs

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Position SummaryThe primary responsibility for this position will be creating custom communication pieces for drug recall letters to members and prescribers. The Senior Coordinator will monitor and review drug recall announcements published by the manufacturer, the FDA, or routed from CVS Retail. Depending on the classification of the recall, communication packages may be needed, including but not limited to: plan member, prescriber, client, as well as internal communications. Reports will need to be run in order to gauge member impact and provide impact reports directly to account teams. The Drug Recall Senior Coordinator will work closely with Regulatory affairs leadership, Legal, Medical Affairs, Member Communications, Data Analytics, Procurement, and Account Management teams. This position will also support and collaborate with other members of the Regulatory affairs team and be cross-trained in other areas of the business as needed. Required Qualifications

Proficient in Microsoft Ofice (MS Excel, Word, PowerPoint, Outlook)

Excellent typing and keyboard skills

Attention to detail and ability to follow detailed instructions

Must be highly organized and have the ability to multi-task

Excellent problem solving skills and initiative

Excellent communication skills

Excellent customer service and quality record

Must be able to work independently and take personal accountability

Ability to identify and communicate opportunities to improve processes and promote efficiency

Ability to identify and define problems, collect data, establish facts, and draw conclusions

High speed internet connection and ability to work from homePreferred Qualifications

Experience in the following applications: Aprimo, RxNavigator, ODM reporting Ability to create work instructions or edit Policy & Procedure documents Previous experience in training or mentoringEducationHigh School diploma or equivalent

Pay Range

The typical pay range for this role is:

$18.50 - $35.29

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

We anticipate the application window for this opening will close on: 07/05/2024

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.