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Pearson HR Operations Assistant in Jefferson City, Missouri

HR Operations Assistant - ( 2108319 )


Company Summary:

At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.

The Human Resources Associate role will support the Pearson Online & Blended Learning K-12 (OBL) business. Formerly “Connections Education,” Pearson’s OBL team delivers online learning solutions to schools and families around the world. From full-time online and blended schools to courseware, personalized and flexible ways of learning engage students and help them succeed. Digital solutions include Pearson Connexus, Connections Academy, and International Connections Academy.

Position Summary:

The School HR Associate position will provide administrative support for school staff, who are customers from the various lines of business. These tasks will support the customer journey through the entire life cycle including hiring, onboarding, internal transitions and offboarding.


Hiring/Onboarding Support

  • Initiate and monitor professional reference checks for prospective candidates;

  • Draft offer letter/contract for accepted candidates for the Talent Acquisition Specialist to approve;

  • Send, monitor completion, and compile new hire documents for personnel files;

  • Complete the federal I9 verification process;

  • Create new school employee accounts while assigning and monitoring appropriate new hire trainings;

  • Communicate details about new hire to other teams across the organization for access set-up in technology systems;

  • Coordinate with payroll team to communicate data for new hire set-up in the payroll system;

  • Monitor and track the completion of required fingerprint clearances for new hires;

  • Send state mandated fingerprint cards and instructions to new hires, as requested;

Communication Support

  • Oversee all incoming customer communications for assigned schools (email, IA, chat) and ensure a timely and accurate response to the customer by providing a response or assigning to the appropriate support person;

  • Complete all state unemployment requests;

  • Sort and process all physical mail, as requested;

  • Fulfill employee requests such as employment verifications;

Ongoing Support

  • Draft offer letter, contracts, and/or career ladder statements for staff who are changing details of their position for approval by HR Partner or Talent Acquisition Specialist;

  • Process position changes through the UltiPro user management system;

  • Communicate position change to other teams if system access needs change;

  • Support with the yearly school compensation process by merging, compiling, sending, and tracking compensation and bonus statements;

  • Process internal applications;

  • Rerun criminal background checks on a biannual basis;

  • Compile staffing reports for charter schools detailing new hires, position changes, and departing staff for monthly board meetings for HR Partner to approve;

  • Process criminal background checks for Community Coordinators, independent contractors, voluntary board members, or other miscellaneous groups;

  • Monitor completion of training courses for returning school staff and send communications to staff who have outstanding training;

  • Process name and address change requests in UltiPro;

Offboarding Support

  • Coordinate departing staff process:

  • Communicate details of the departing individual to other teams in the organization in order to deactivate access to systems;

  • Send communication to departing individuals detailing key information as they transition away from the schools; and

  • Other duties as assigned.

The position is open to applicants in any state, and hourly rates, while generally $17.50 may vary depending on a location's minimum wage. The anticipated starting hourly wage for Colorado-based individuals expressing interest in this position is $17.50 . This position is not eligible to participate in an incentive program.

Benefits available to eligible employees can be seen at: https://pearsonbenefitsus.com/Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.


Bachelor’s degree preferred

● One (1) year of Human Resources experience; OR other relevant experience

● Experience in a fast-paced, high volume recruiting environment is highly preferred

● Excellent verbal and written communication skills

● Excellent software skills, especially with Microsoft Office

● Excellent customer services skills

● Excellent organizational skills

● Ability to multitask

● Detail oriented

● Ability to work effectively both with and without supervision

Primary Location : US-RE-Remote

Other Locations : US-MD-Columbia

Work Locations :



Job : Human Resources

Organization : North America Connections

Employee Status : Regular Employee

Job Type : Standard

Job Level : Entry Level

Shift : Day Job

Job Posting : Jun 9, 2021

Job Unposting : Jun 15, 2021

Schedule: : Full-time Regular

Req ID: 2108319