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Working Title: Itasca Visitor Services Section Supervisor

Job Class: Natural Resources Supervisor 4 Parks & Trails

Agency: MN Department of Natural Resources

• Job ID : 81459

• Location : _Itasca State Park

• Telework Eligible : No

• Full/Part Time : Full-Time

• Regular/Temporary : Unlimited

• Who May Apply : Open to all qualified job seekers

• Date Posted :11/14/2024

• Closing Date : 12/04/2024

• Hiring Agency/Seniority Unit : Department of Natural Resources

• Division/Unit : Parks and Trails

• Work Shift/Work Hours : Day Shift

• Days of Work : Monday - Friday and occasional weekends

• Travel Required : Yes - Occasionally

• Salary Range: $36.10 - $52.26 / hourly; $75,376 - $109,118 / annually

• Classified Status : Classified

• Bargaining Unit/Union : 216 - Middle Management Association/MMA

• FLSA Status : Exempt - Executive

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Established in 1891, Itasca is the oldest state park in Minnesota and one of the first state parks in the country. Home to the Headwaters of the Mississippi River and towering old growth pine, the park is one of the top tourism attractions in the Upper Midwest. The Itasca Administrative Unit also manages LaSalle State Recreation area and six State Forest Campgrounds.

The DNR is currently seeking a creative and motivated Assistant Park Manager for the Visitor Services Section to provide direct supervisory work in areas of extreme complexity in the management of Itasca State Park. This position directs visitor services activities including public contact, emergency services, enforcement, interpretive services, and food services including two restaurants. The position works as part of an administrative team comprised of the Park Manager, Assistant Park Manager for Maintenance and Development, and Assistant Park Manager for Visitor Services. The work schedule for this position is typically Monday - Friday from 8:00 am - 4:30 pm and will require some weekend, holiday, and evening shifts.

Responsibilities include:

• Exercise authority in supervising staff, and equitably administering labor plans and agreements for over 80 Direct and Indirect Reports.

• Direct enforcement, emergency, visitor, and public relations services and activities.

• Direct Douglas Lodge Enterprise Services including Douglas Lodge Restaurant, Mary Gibbs Cafe, and Lodging.

• Assist with administering fiscal management, planning, policy development, and grant administration activities.

• Assist with administering resource management programs.

• Assist with design and implementation of development, maintenance, operational, lodging housekeeping, and rehabilitation activities and programs.

Minimum Qualifications

• Current (ONE YEAR) experience as a Natural Resources Supervisor 4 – Parks.

OR

• Bachelor’s or advanced degree in natural resources management, parks and recreation, natural science, communications, public relations, business management, political science, public administration, social science, education, interpretation, or closely related degree.

AND

• THREE YEARS ofprofessional level experience in a natural resources setting, agency or organization; including budget development and fiscal management, work planning and partnership and visitor management experience.

AND

• THREE YEARS of supervisory experience in a governmental agency, or in a natural resource setting, organization or agency.

AND

• Conflict resolution skills/experience.

• Writing skills sufficient to communicate work plans, proposals, and reports.

• Oral communication skills sufficient to communicate work requirements to individuals and groups.

• Organizational and administrative skills sufficient to organize diverse elements or work and perform tasks within administrative requirements.

• Project management skills sufficient to ensure projects are organized, tracked, and completed on a timely basis.

• Ability to work collaboratively and uphold the culture of respect.

• Fiscal skills sufficient to administer budgets and track expenditures and/or income.

• Ability to comprehend laws, rules, policies and procedures.

• Knowledge of natural and cultural resource management, including interpretive programs.

• Understanding of safety requirements as they relate to working with a variety of equipment and machinery.

• Word processing skills sufficient to draft memos, letters, etc.

• Spreadsheet skills sufficient to create, modify and manipulate spreadsheet data.

• Ability to perform physically demanding tasks and operate in adverse and extreme environments.

• Ability to operate and maintain a variety of vehicles, shop and office equipment.

• Ability to recognize opportunities and apply efforts that support diversity, equity, and inclusion both within the organization and with the public.

• Ability to manage and work collaboratively with external stakeholders and interest groups.

• Ability to train, develop, direct, lead and coach staff and effectively delegate.

• Ability to assess facilities and work needs and implement corrective actions in cooperation with others.

• Use approachability to understand others and build effective teams.

Preferred Qualifications

• Experience managing complex budgets, setting operational work goals, and managing complex operations.

• Experience functioning in a complex, large, diverse and/or fast paced environment.

• Successful completion of leadership and/or supervisory training offered by the DNR or comparable programs.

• Experience managing complex visitor, emergency and enforcement service operations.

Additional Requirements

This position requires an unrestricted Class D Driver’s license with a clear driving record.

Applicants must have the ability to meet the physical requirements and work in the environmental conditions of the position, with or without reasonable accommodations.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Candidates must be legally authorized to work in the United States without sponsorship for employment visa status (e.g. H1B status).

It is policy of the Department of Natural Resources that all candidates submit to a background check prior to employment. The background check may consist of the following components:

• Conflict of Interest Review

• Criminal History Check

• Education Verification

• Employment Reference / Records Check

• License / Certification Verification

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.