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State of Minnesota Customer Svcs Specialist in Itasca State Park, Minnesota

Job Summary Job Summary The position provides information to the public and performs sales work at Itasca State Park. Responsibilities include: Greet and provide general information to visitors/customers. *Assist customers in selection of merchandise. *Enter sales on computerized cash register. *Count and reconcile daily receipts and complete proper forms. *Price, mark and stock merchandise. *Assist with display of merchandise. *Assist in physical inventory of merchandise. *Perform housekeeping duties in the store (i.e. clean shelves and cases, sweep floors, vacuum carpet, etc.) Qualifications Minimum Qualifications Positions are located at Itasca State Park near Park Rapids, Minnesota and are part time seasonal with anticipated season dates of May 26 to October 24. Hours of work and days off will vary and include weekends, evenings and holidays. * Customer service skills sufficient to provide information and assistance to the public and other employees in a courteous manner * Communication skills sufficient to respond appropriately to questions from the public and other staff effectively and courteously. * Math skills sufficient to handle sales transactions, provide accurate change to customers, and count and reconcile daily revenue receipts * Knowledge of point of sale software sufficient to process merchandise sales * Knowledge of safety and accident prevention measures sufficient to identify safety hazards, make necessary repairs, and/or alert appropriate personnel * Ability to understand and follow oral and written instructions. * Organizational and interpersonal skills sufficient to work as a productive member of a team * Conflict resolution/human relation skills sufficient to negotiate, resolve issues, read situations and settle disputes equitably by finding common ground and cooperation. Preferred Qualifications * One year of retail sales experience. * Visual merchandising skills sufficient to create effective retail displays to maximize ability to sell merchandise and capture customer interest. * Knowledge of park rules, policies, facilities and other local points of interest * First Aid and CPR training. Physical Requirements Requires occasionally lifting such articles as file boxes and heavy hand tools or heavier materials with help from others and/or lifting and carrying light objects frequently. Even though the weights being lifted may only be a negligible amount, a job is in this category may require walking or standing to a significant degree or may involve sitting most of the time with a degree of pushing and pulling of arm and/or leg controls. Additional Requirements It is our policy that all candidates submit to a background check prior to employment. The background check may consist of the following components: 1. Employment Reference Check 2. SEMA4 Records Check 3. Criminal History Check 4. Education/License Verification Application Details Why Work For Us The Department of Natural Resources is proud to operate within a Culture of Respect that provides a healthy, safe, and productive work environment for all employees. This means that our employees are supportive of a diverse workplace, are respectful to one another and to our customers. We believe that promoting a Culture of Respect allows our employees to do their best work in support of the agency’s mission. How to Apply Click “Apply” at the bottom of this page and submit an application/resume that clearly describes how you meet the qualifications listed above. If you have questions about applying for jobs contact the job information line at 651.259.3637. For additional information about the application process, go tohttp://www.mn.gov/careers. _If you are a Connect 700 applicant, please submit your certificate to Bobbie Donat at_bobbie.donat@state.mn.us_ by the job posting close_ Contact If you have questions about the position, contact David Zothman atdavid.zothman@state.mn.us or 218.699.7289. * * * AN EQUAL OPPORTUNITY EMPLOYER The State of Minnesota is an equal opportunity, affirmative action, and veteran-friendly employer. We are committed to providing culturally responsive services to all Minnesotans. The State of Minnesota recognizes that a diverse workforce is essential and strongly encourages qualified women, minorities, individuals with disabilities, and veterans to apply. We will make reasonable accommodations to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or emailcareers@state.mn.us. Please indicate what assistance you need. *Job Title: Customer Svcs Specialist Location: _Itasca State Park Job ID: 43879 Regular/Temporary: Seasonal Full/Part Time: Part-Time Who May Apply: Open to all qualified job seekers Date Posted: 03/01/2021 Closing Date: 06/01/2021 Hiring Agency/Seniority Unit: Department of Natural Resources Hiring Agency: Department of Natural Resources Division/Unit: Parks & Trails Work Shift: Day Shift Work Hours: Day Shift Work Shift/Work Hours: Day Shift Days of Work: Varies Travel Required: No Salary Range: $16.50 - $21.61/hourly Classified Status: Classified Bargaining Unit/Union: 206/AFSCME Work Area: Itasca State Park Job Class: Customer Service Specialist Working Title: Gift Shop Clerk

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