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Vail Resorts Store Manager, Heavenly Sports Cecils in Heavenly, California

Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak.


Manages the overall day-to-day operation of a retail store. This position is responsible for merchandising, financial management, sales staff

supervision and overall store management. Oversees hiring, training, coaching and scheduling of store personnel. Responsible for sales

generation and growth, inventory control, controllable expenses, cash management, merchandising, loss prevention and store appearance.


  • Generate sales, and demonstrate and maintain a professional standard of guest service

  • Evaluate sales trends and create methods for sales growth

  • Manage and meet labor and operational budget

  • Manage inventory control and meet or exceed inventory goals

  • Role model and administer company policies, guidelines, core values and competencies

  • Recruit, hire, train, coach, and maintain a quality core staff

  • Enforce company cash handling policies and procedures, and other loss prevention policies

  • Train staff on POS, product knowledge, guest service, resort information, and sales

  • Conduct performance appraisals for and coach development of staff on a regular basis

  • Maintain all company paperwork and safety standards according to policies and standards

  • Communicate ideas or issues with the Regional Manager

  • Remain current on new industry products and trends, and demonstrate knowledge of products


  • High school diploma or equivalent

  • A minimum of 3 years of retail experience

  • A minimum of 2 years of management experience

  • Proficient in Microsoft Office products; Word, Excel, Outlook

  • English fluency

  • Excellent communications skills both written and verbal

  • Self-motivated with the ability to multi-task

  • Ability to organize and prioritize multiple tasks in a fast-paced sales environment

  • Knowledgeable of customer service and sales techniques

  • Organization and planning skills

  • Strong operational skills in a customer-service environment

  • Team-building skills

  • Ability to handle confidential and sensitive information

  • Familiarity with rental and retail POS systems preferred

If you want to work for a different kind of ski resort, you’ve found your perfect match at Heavenly. With a massive mountain full of off-the-grid terrain and incredible views of Lake Tahoe, Heavenly is for those who want to go big and forge their own path. From on-mountain concerts to world-famous après ski parties and a one-of-a-kind DJ CAT, Heavenly exudes high-energy from first chair to last call. Come be a part of the team committed to delivering a refreshingly unique ski experience. www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 249627