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BCAA Senior Manager Communications and Advocacy in *Head Office, Canada

Why BCAA?

Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward.

We’re looking for a dedicated and passionate Senior Manager of Communications and Advocacy to join our team. In this role, you’ll lead a dynamic group of communications professionals, focusing on delivering exceptional internal communications and fostering strong media relations. You’ll also be at the forefront of shaping our advocacy efforts to support BCAA’s interests, as well as those of our Members and customers. If you’re passionate about storytelling and eager to help us communicate our brand values to both our team and the wider British Columbian community, we’d love to hear from you!

This is a hybrid role based at our beautiful Burnaby, BC Head Office. Applicants who are not located within commuting distance of our 4567 Canada Way office and/or are not looking to relocate to BC will not be considered for this position.  

Who you are:

  • You have fantastic writing, editing, and presentation skills! You are great at breaking down complex topics and sharing them with different audiences in a way that matches our unique culture and vibe.

  • You are passionate about coaching and team building, and have a knack for prioritizing, planning, collaborating, and delegating. You're someone who will help our team thrive and grow together!

  • You are committed to delivering an outstanding experience for both internal and external customers, and you excel at collaborating with colleagues, media, and partners, always staying responsive and engaged.

  • You have a sharp attention to detail with a willingness to learn, problem solve and take initiative.

  • You know how to use effective methods to measure and share the success of communications and events, helping us see what’s working and where we can improve.

What you’ll do:

  • Lead and inspire our communications team to create and implement strategies for key projects like impact reports, product launches, and community initiatives.

  • Safeguard our BCAA, EVO Car Share and Evolve bike brands by developing smart risk management communication plans, keeping our values and personality front and center, and preparing for any potential issues.

  • Build strong media relationships and handle media inquiries with ease. Enhance our spokesperson strategy and represent the company when needed.

  • Offer valuable guidance to internal teams on complex situations, helping to craft sensitive communications and coach spokespeople.

  • Manage our PR and collaborate with cross-functional teams to integrate effective communication strategies into various projects, ensuring they reflect our company culture and boost team engagement.

  • Develop and implement targeted strategies to promote or advocate for key initiatives that support BCAA’s Purpose and benefit our Members and customers, with guidance from our external GR advisor.

  • Help strengthen and nurture relationships with key government contacts and industry partners to advance BCAA’s interests.

  • Manage and analyze budgets by assessing resource needs, recommending operating and capital purchases, monitoring expenses, and taking corrective actions while maintaining high-quality vendor relationships.

  • Support and grow your team by providing regular feedback, coaching, and recognition, while also managing hiring, training, and career development. Foster a positive team culture, ensure skills align with goals, and handle performance management with HR’s support.

What you bring:

  • Bachelor’s degree in Marketing, Business, Communications, or related field

  • At least 5-7 years’ experience in a social impact, senior marketing, communications, business intelligence or community leadership position

  • Experiencedin creating business strategies that blend short- and long-term goals with social impact objectives and ways to measure success.

  • Experience in developing and producing advertising campaigns, with a strong grasp of digital and social media channels.

  • Demonstrated experience working at a senior level to ensure good corporate citizenship

  • Bonus Qualification! If you’ve got experience in Public Relations or as a Corporate Spokesperson, that’s a big plus!

The salary range for this position is $115,000 to $145,000  and is determined via job-related knowledge, skills, experience, certifications, market demand and internal equity. In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 12.5%, with the opportunity to earn up to 20%.

Internal candidates please note that this posting will close on September 9, 2024.

What we offer:

  • The chance to make a difference every day in the lives of British Columbians, BCAA Members and our communities.

  • Career and personal development to help you grow and reach your goals.

  • Incentives that recognize team and individual sales and performance.

  • Flexible benefits to support your health and lifestyle, and wellness dollars* to keep your body, mind and soul thriving.

  • A competitive rewards package including salary performance bonus programs, pension plan*, and more to help build your personal wealth.

  • Paid time off including vacation, and days for wellness, volunteering, and cultural, spiritual or religious connection.

  • BCAA membership, with valuable perks and Member savings on every day and special spending, from gas and coffee to clothes, sports and event tickets, and hotels.

  • Meaningful, rewarding work for a BC Top Employer known for putting people first and constantly building a better workplace for all our team members.

*for permanent employees

We’re always looking for amazing people like you. Apply today!

BCAA is an Equal Opportunity Employer, committed to providing accessible, inclusive employment. We have a long-standing partnership with the Presidents Group which strives to increase employment opportunities for people living with disabilities, and champion accessible employment in BC. If you need personalized support through application and recruitment, please contact HRAccommodations@bcaa.com .

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