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BCAA Salesforce Developer in *Head Office, Canada

Why BCAA?

Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward.

Please note that this is a contract till September 01, 2025 . This Full-Time position is 5 days a week, and is a hybrid position based out of our Burnaby, BC head office. Applicants who are not located within commuting distance of our Head Office or are not looking to relocate to the Greater Vancouver/Lower Mainland/Fraser Valley region will not be considered.

We are currently hiring a Salesforce Developer (Hybrid) based in our Burnaby Head O ffice .

As a Salesforce Developer you are responsible for the operation, maintenance, and improvement of the Salesforce platform. You will have a holistic understanding of the Salesforce system, providing insight to the business users so that initiatives can be accomplished.

Who you are

  • You’re a consensus builder and a problem-solver who drives innovation to meet business objectives.

  • You understand that business strategy drives technology innovation.

  • You have demonstrated excellence with business and technical requirements analysis, business process modeling/mapping, and methodology development.

  • Your exceptional communication skills allow you to translate technical language for non-technical audiences and translate business language for non-business audiences.

  • You have a keen eye for detail and excellent listening, analytical and troubleshooting skills.

What you’ll do

  • Perform regular system updates while staying informed on Salesforce enhancements that allow BCAA to maximize its use and effectiveness.

  • Work collaboratively with stakeholders to build consensus and increase their engagement.

  • Develop solutions with clear and comprehensive business requirements that can be used for systems development, configuration, or integration.

  • Act as a subject matter expert for other IT team members.

  • Manage and track the status of objectives to ensure timing deadlines and divisional needs are met.

  • Analyze business processes, generate reports, and recommend process improvements. Collaborate with internal teams to implement solutions, while ensuring adherence to change control and testing standards.

  • Communicate requirements effectively with development and IT teams to support system enhancements and configurations.

  • Work closely with external vendors to ensure BCAA’s system related needs are met, and that changes are delivered and tested on time.

What you'll bring

  • Degree or Diploma in the field of Computer Science or Management Information Systems.

  • Minimum of three years’ experience in Salesforce Platform administration/development or a related field.

  • Experience working with Salesforce CRM and other Salesforce platform apps.

  • Proven experience with business and technical requirements analysis, business process modeling/mapping, and creating clear, concise requirements specifications in technical & user-friendly terminology.

  • Prior experience in formal software testing approaches and troubleshooting methodologies.

  • Bonus skills and experience!

  • Possession of a Salesforce certification is an asset.

The salary range for this position is $94,091.52 ($51.70/hr)  to $117,614.40 ($64.62/hr)  and is determined via job-related knowledge, skills, experience, certifications, market demand and internal equity. In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 9%, with the opportunity to earn up to 15%.

Internal Applicants: The internal posting will close on August 28, 2024 . This is a Grade 14 role.

What we offer:

  • The chance to make a difference every day in the lives of British Columbians, BCAA Members and our communities.

  • Career and personal development to help you grow and reach your goals.

  • Incentives that recognize team and individual sales and performance.

  • Flexible benefits to support your health and lifestyle, and wellness dollars* to keep your body, mind and soul thriving.

  • A competitive rewards package including salary performance bonus programs, pension plan*, and more to help build your personal wealth.

  • Paid time off including vacation, and days for wellness, volunteering, and cultural, spiritual or religious connection.

  • BCAA membership, with valuable perks and Member savings on every day and special spending, from gas and coffee to clothes, sports and event tickets, and hotels.

  • Meaningful, rewarding work for a BC Top Employer known for putting people first and constantly building a better workplace for all our team members.

*for permanent employees

We’re always looking for amazing people like you. Apply today!

BCAA is an Equal Opportunity Employer, committed to providing accessible, inclusive employment. We have a long-standing partnership with the Presidents Group which strives to increase employment opportunities for people living with disabilities, and champion accessible employment in BC. If you need personalized support through application and recruitment, please contact HRAccommodations@bcaa.com .

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