Travelers Sr. Bus. Sys. Analyst in Hartford, Connecticut



Sr. Bus. Sys. Analyst

Target Openings:


Primary Job Duties & Responsibilities:

  • Work with the Product Owner to understand “what needs to be built”. Deconstruct these product features into self-contained stories with precise acceptance criteria.

  • Lead the agile teams during iterations to drive delivery, manage scope and ensure end products appropriately meets business needs.

  • Participate in release train and team ceremonies, such as Release Planning, Retros and Backlog Grooming

  • Perform detailed systems analysis (queries, etc) to understand and confirm current business rules/processes.

  • Fosters a high-performing team by focusing on ever-improving team dynamics and performance.

  • Helps the team manage conflicts, challenges, and opportunities for growth.

  • Remove roadblocks to team delivery. Actively identify and addresses issues so that the team can remain focused on achieving their objectives.

  • Escalates problems to management where necessary, but only after internal team processes have failed to resolve the issue.

Job Opening ID:


Equal Employment Opportunity Statement:

Travelers is an equal opportunity employer.

Job Specific & Technical Skills & Competencies:

Non-Technical Skills:

  • Strong written and verbal communication skills

  • Ability to analyze, determine solutions, and work collaboratively to implement the solutions.

  • Independently researches current state workflows

  • Effectively collaborates within the team to attain organizational goals.

  • Ability to partner with geographically dispersed resources (employee and Globally Sourced Partners).

  • Superior analysis, problem solving and communication skills.

  • Bachelor’s degree in a related field of study is preferred.

Technical Skills:

  • 5+ years of application development experience. Experience in multiple roles preferred.

  • Knowledge of relational database design and SQL queries

  • Experience driving delivery within an agile development methodology (SAFe, etc) is preferred

Communication Skills: Ability to communicate thoughts/designs/ideas in an unambiguous manner and adjusts communication based on audience.

Business and Application Knowledge: Ability to use existing resources and participate in experiences to gain understanding of the business and supporting applications. Able to apply this knowledge to application solutions.

Problem Solving & Decision Making: Able to proficiently diagnose root causes and solve complex problems independently. Has the ability to reach sound decisions quickly and escalates appropriately.

Team Orientation: Able to maintain and enhance partnerships across the organization to achieve objectives.

Leadership: Accountable to lead team to meet release commitments. Exhibits team leadership and collaborates with partners.

Job Category:

Information Systems

Job Summary:

Reduce Risk. Prevent Loss. Save Lives

Risk Control Technology is a fast paced organization that supports our business by enabling Risk Control Services onsite, online and on-demand. Our Business Analysts are accountable for analyzing desired business capabilities and leading the team through development of those capabilities. Agile teams work within the SAFe methodology with an emphasis on continued learning, delivery and innovation. You will find our organization to be fun, full of energy and a workplace in which you truly can make a difference!

The Risk Control Technology Sr. Business Analyst is responsible for gaining a deep understanding of desired business capabilities to deconstruct them into user stories with clear acceptance criteria consumable by an agile team. This individual serves as a leader providing a critical bridge between our Product Owners and IT Agile team. You should be enthusiastic about working in a fast paced, multi-disciplined, innovative and highly dynamic environment. We look to you to be able to demonstrate success driving a collaborative and high performing team of employees and global sourcing partners towards achieving great business results. Opportunity to develop as team scrum master.

Position Type:


Education, Work Experience & Knowledge:

Five years of experience in Business Systems or equivalent preferred. Bachelors degree in Business, MIS or other related field preferred.

Minimum Qualifications:

Three years of experience in Business Systems or equivalent required High school diploma or equivalent required.

Company Information:

Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Travelers Risk Control helps customers reduce risk, prevent loss and save lives by providing risk assessment & consultation services, industry leading risk expertise, and resources to manage risk. Risk Control Technology is a fast paced organization that supports our business by enabling Risk Control Services onsite, online and on-demand.

Primary Location:

Hartford - Connecticut - United States

We are committed to valuing the diversity that exists among our workforce, our business partners, our customers and our communities. With respect to our workforce, we are committed to not only increasing diversity in our hiring at all levels but also fostering an inclusive environment where all employees, regardless of race, color, religion, gender, gender identity, age, national origin, disability, veteran status, marital status, sexual orientation, genetic information or any other status or condition protected by law, can develop and thrive.