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Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary It's a new day in health care! Combining Aetna and CVS Health was a transformative moment for our company and our industry, establishing CVS Health as the nation’s premier health innovation company. Through our health services, insurance plans, and community pharmacists we are pioneering a bold new approach to total health. CVS Health Digital aims to transform health and wellness via products that enable consumer engagement and a best-in-class experience. This team is responsible for Aetna's digital strategy and all digital products, as well as the development road map and execution of the roadmap. A key part of this team is to build an integrated platform and underlying products to drive engagement and revolutionize health and wellness. CVS Health is taking on a major initiative to redesign and rebuild many of its customer facing digital assets. This effort will include a completely new approach to developing software within Aetna, using the latest design approaches, technologies, and processes. We're looking for a Lead Business Analyst to support our client facing engineering teams within our Brilliant Basics portfolio. In this role, you will directly impact a large scope of functionality, ensuring members can self-serve for some of our more complex use cases traditionally serviced by phone or mail, and support our benefits area with solution analysis and inquiries. T his team your role will include:

• Collaboration with product managers and system teams to understand business need, functionality, and desired outcome.

• Drive discussions, Analysis & documentation, and requirement alignment across scrum & system teams.

• Lead scrum team in user stories creation and definition to support development and quality testing of functionality.

• Drive production delivery following sprint cadence.

• Manage and track user story completion in a SAFe/Agile framework.

• Manage dependencies to ensure commitments are known and remain on track.

• Promote transparency by effectively communicating in ART Sync, ad-hoc meetings, and ceremonies.

• Represent product in technical discussions and solution decisions to ensure the correct path forward for the product.

Required Qualifications

• 5+ years working in business analyst role, or equivalent experience

• 5+ years supporting product requirements definition and/or processes/ policies specific to Healthcare Claims

• 5+ years supporting web, native, or services teams.

​Preferred Qualifications

• SDLC (Software Delivery Life Cycle) experience.

• Experience working with common workflow tools (e.g., Rally, Jira).

• Experience with adobe or equivalent click stream analytics.

Education

• Bachelor's degree or equivalent work experience

Pay Range

The typical pay range for this role is:

$97,335.00 - $206,000.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

We anticipate the application window for this opening will close on: 08/19/2024

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.