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Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Must live in the Eastern Time Zone

Position Summary

The primary responsibilities of the Cash Application Associate are the timely matching of remittance files to deposits in system exception queues, and the application of remittance to open deposits within the Third-Party Management System, (TPMS). The Associate monitors open deposit exceptions and contacts remittance processors to resolve issues associated with missing remittance files. This function supports the Cash Application team goal of timely and accurate application of remittance files to deposits to maintain the lowest possible amount of unapplied cash. The associate is also responsible for researching and identifying unknown deposits received by Third Party and recommending updates to the broader team as well as others in the department, (i.e., Pharmacy Account Management and Production Support).

The Cash Application Associate will report Sr. Manager of Cash Application. This role carries significant responsibility that affects cash flow. Inaccuracy in this role could impact financials.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Research and resolve deposit and remittance exceptions in queue and determine remittance to deposit matches, according to Third-Party process guidelines and manager expectations.

• Ensure timely and accurate processing of ERA/EFT with Payers.

• Research and identify unknown deposit processor exceptions in the queue. Interact with Deposit Processors, Payers, and Business Partners to validate deposit details on unidentified deposits.

• Monitor open deposits and remittance payment cycles, contacting Remittance Processors for missing files.

• Partner with Payer Relations contracting area to ensure new stores being added are also accounted for on the Third-Party Receivable side.

Required Qualifications

• Ability to work individually and/or with a team to systematically identify root cause, define problems, evaluate alternatives, and recommend/implement viable solutions.

• Intermediate working knowledge of all MS Operating Systems and MS Office applications (such as MS Word, Excel, Access, and Outlook).

• Flexibility to adapt to a changing environment, quickly making sound decisions and the desire to seek continued professional growth.

• Excellent verbal and written communication skills and the ability to interact professionally with internal/external business partners (i.e., directors, managers, colleagues, and external entities).

Preferred Qualifications

• Bachelor’s degree in accounting, Finance, or Business preferred.

• Structured & Logical Thinking: The ability to identify and define business problems and issues, and develop strategic, analytical, and financial frameworks to conduct analysis and/or measure success.

• Passion for Health Care: An ongoing desire to make one of the world’s strongest health care companies even stronger.

• Powerful Communication: The ability to communicate effectively and succinctly with a diverse range of constituents, both verbally and on paper, and with all levels of an organization.

• Initiative: Ability to think creatively and be a self-starter with limited guidance and coaching and to proactively develop and present potential solutions

Education

• Bachelor's degree required and/or equivalent work experience.

Pay Range

The typical pay range for this role is:

$17.00 - $34.15

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit Benefits | CVS Health (https://jobs.cvshealth.com/us/en/benefits)

We anticipate the application window for this opening will close on: 01/19/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.