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UPMC ED Registration Representative (Part Time)--Hanover in Hanover, Pennsylvania


Our team is growing and we have a variety of opportunities available for ED Registration Representative. If you’re passionate about patient care while working in a fast-paced environment and are looking for a career that offers great benefits and plenty of room for growth, we invite you to explore this opportunity today! 

This position is a day/evening position that will cover shift through a Sunday to Saturday basis between the hours of 6:45 a.m. to 3:15 p.m. and 2:45 p.m. to 11:15 p.m. This position is required to work every other weekend and every other holiday.


  • Performs other duties as assigned.

  • Has daily contact with patients, family, and other hospital employees. Must be able to handle stressful situations courteously, tactfully, and calmly. Must maintain client confidentiality.

  • Attends SED.

  • Attends department in-services and meetings as required.

  • Participates in continuing education activities.

  • Notifies police about patients being treated for injuries sustained through a motor vehicle accident, an animal bite, or injuries sustained that are of a suspicious nature.

  • Provides private physicians and clinics photocopies of ED records and routes to appropriate destinations.

  • Forwards medical records and forms and makes reports to appropriate offices and agencies.

  • Collects cash payment from patients (HMO co-pays, deposit is required for products and services).

  • Performs cashiering accurately within required time period.

  • Provides directions to the public to other areas within the hospital.

  • Communicates effectively with patients, physicians, and all levels of hospital personnel.

  • Provides internal and external telephone communications efficiently and courteously for the Emergency Department.

  • Reviews charts' contents for completion and takes the measures necessary to assure the completeness of the record.

  • Completes charts for Medical Records and for departmental data analysis and reports.

  • Obtains signatures for Authorization to Treat and Assignment of Medical Benefits.

  • Attaches copies of insurance cards, EVS printouts, or other insurance information to the billing copy of the registration form.

  • Reviews and verifies information already in the system.

  • Protects each person's legal and moral right to unbreached confidentiality.

  • Is responsible for reviewing the Communication Log daily for updates and pertinent information.

  • Requests medical records that have not been received prior to the patient's arrival.

  • Maintains the Emergency Department Logbook and the Daily Admissions Book and routes copies to appropriate departments.

  • Collects and records all Emergency Department and Outpatient registration data and obtains appropriate consents.

  • Performs registration processes and prepares charts for patient services.


  • High school diploma or equivalent.

  • Demonstrate clerical ability, typing or PC experience

  • Knowledge of medical terminology is preferred.

  • Prior clerical or secretarial experience of one year in health care setting preferred.

Licensure, Certifications, and Clearances:

Clearances must be dated within 90 days

  • Act 33 with renewal

  • Act 34 with renewal

  • Act 73 FBI Clearance with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran REQNUMBER: 387020483