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Job Information

Travelers Inside Risk Control Consultant in Halifax, Nova Scotia

Company Information

Solid reputation, passionate people and endless opportunities. That’s Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers – and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Job Category

Risk Control

Target Openings


Job Description Summary

This role reports to the AVP Risk Control for Canada. Under minimal supervision the roles includes delivering risk control services to clients throughout Canada.

The role includes conducting virtual and/or phone surveys to provide technical advice and account information to underwriting business partners for risk assessment and analyses. Assessments include all lines of coverage as well as marketing Travelers expertise to help support new business and account retention.

This job does not manage others.

Primary Job Duties & Responsibilities

  • Conduct loss control surveys virtually through phone or video conference to determine potential hazards and risk factors to support underwriting/risk selection.

  • Be able to conduct assessments and write technically detailed risk control reports

  • Communicate complex technical information and recommendations in a manner which is understandable and clear to audiences with varied levels of technical knowledge

  • Complete all lines risk assessment evaluations for businesses of various hazard levels including but not limited to manufacturing, contractors risks, special hazards, products liability, and transportation.

  • Partnering and having joint ownership with Underwriting to select, retain, and grow a profitable book of business.

  • Building and maintaining productive relationships with Underwriting, Claim, Risk Control Specialists, and Brokers to service customers as a unified team.

  • Discovering and evaluating customer needs through loss analysis and customer readiness in order to provide Risk Control products and services to help control losses

  • Staying current with technical subject matters, regulatory environment and emerging issues

  • Creating a valued customer experience through each assessment and service encounter Other duties as assigned

  • Conduct research as required on class of business, operations, unique exposures, or any other technical subject requiring similar analysis.

  • Complete development programs and courses as needed to meet business needs

  • Other duties as assigned

Minimum Qualifications

  • Relevant Post Secondary Education

  • Min 3 years of relevant work experience in Risk Control

  • Bilingual in French is an asset

Job Specific Technical Skills & Competencies

  • Clear understanding of scheduling assessments and time management of assigned workload under minimal supervision

  • Strong listening and communication skills

  • Possesses a strong understanding of both Property & Casualty lines of coverage

  • Demonstrates the ability to use behavioral interviewing techniques

  • Technical aptitude in identifying exposures and hazards

  • Analyzes loss information to identify root causes and develop loss sensitive recommendations

  • Markets Travelers and the Risk Control organization effectively to customers

  • Builds credibility with internal and external customers

  • Familiar with the risk control service tools available to clients, capable of helping client navigate through the risk control website

  • Agile and assertive in identifying methods for improving personal productivity

Environmental / Work Schedules / Other

  • Operates standard office equipment

  • Requires extended periods of computer use

  • Requires extended periods of sitting

Equal Employment Opportunity Statement

Travelers is an equal opportunity employer. We are committed to providing accommodation to persons with disabilities. If you require accommodation during the recruitment or interview process we will work with you to accommodate your needs.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (4-ESU@travelers.com) so we may assist you.