Our Ability Jobs

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

The Senior Technical Reporting Analyst will partner with stakeholders to understand data requirements and develop tools and models such as segmentation, dashboards, data visualizations, decision aids and business case analysis to support the organization. The analyst will also serve as a liaison between business users and IT report developers to understand reporting needs, develop requirements, and ensure data architecture is implemented to support alignment with business requirements. The analyst may serve in a project manager capacity for smaller work efforts.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Works with internal and external customers to define and document requirements to enrich reporting capabilities

• Supports complex projects that require cross functional coordination. Works closely with all customers to accomplish mutual goals and strategies to support company goals

• Solves complex problems and develops innovative solutions. Transforms data into meaningful, professional, and easy to understand formats including visualizations for various audiences

• Designs, develops, tests, documents, and maintains database queries and reports. Normalizes data as needed, and evaluates downstream business systems, processes, and/or organizational impacts

• Develops systematic reporting processes and procedures to ensure timely delivery of daily, weekly, monthly, annual and ad hoc reporting to management

• Recommends and implements new or modified reporting methods and procedures to improve report content and completeness of information. Assists in testing new reports and ongoing support of existing solutions, including defect identification and resolution

• Advises on the implications of existing systems that can be applied to a reporting problem. Identifies risks and issues, seeks approval on complex matters. Escalates issues to department leadership for support and guidance

• Coordinates and collaborates with end users, data warehouse developers, DBA’s, and the change/release manager to ensure total system quality assurance is met at all times

• Troubleshoots data integrity issues, analyzes data for completeness to meet business goals and trending

• Serves as subject matter expert and provides operational support to internal business partners and external business partners. Provides explanations and information to others on the most complex issues

• Serves as a resource to staff, answering questions and assisting with department informatics, reporting and trending, and workflow/operational issues

• Checks, instructs, and otherwise functionally directs technical staff to achieve desired end-results on complex problems

• Performs all other related duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 5+ years of combined experience with analysis, development and testing related to reporting

• 5+ years of SQL experience, ability to develop efficient, well-performing queries

• 5+ years of experience with data visualization tools like Tableau and/or Power BI

• Experience with health plan data (claims, quality, and other data)

• Expert knowledge of Microsoft Excel, Access, Word

• Knowledge of ETL processes and development

Preferred Qualifications:

• Experience with other reporting and analytics tools (Business Objects, Cognos, SSRS, etc)

• Knowledge of Health Care Industry and/or experience in Medicare Advantage operations

• Knowledge of ETL tool like Alteryx

Physical & Mental Requirements:

• Ability to push or pull heavy objects using up to __ pounds of force

• Ability to stand for extended periods of time

• Ability to properly drive and operate a company vehicle

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

California, Colorado, Connecticut, Hawaii, Maryland, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The salary range for this role is $88,000 to $173,200 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.