Job Information
Bose User Researcher in Framingham, Massachusetts
You know the moment. It’s the first notes of that song you love, the intro to your favorite movie, or simply the sound of someone you love saying “hello.” It’s in these moments that sound matters most.
At Bose, we believe sound is the most powerful force on earth. We’ve dedicated ourselves to improving it for nearly 60 years. And we’re passionate down to our bones about making whatever you’re listening to a little more magical.
The engineering team at Bose is a thriving, passionate, deeply skilled team of professionals from a broad range of disciplines and experiences, who share a common goal—to create products that provide transformative sound experiences.
Job Description
Bose is looking for a passionate User Researcher who’s excited by solving sophisticated problems, who cares about building positive relationships, and who lives and breathes the details in everything they do. We need a versatile and creative thinker who can execute rigorous research studies, conduct detailed analysis, and present compelling recommendations to help advise and influence Bose’s product strategy and design for both hardware and software.
User Researchers lead a variety of evaluative research plans from start to finish from early study design to recruiting to data collection and final analysis and recommendations. You’ll work as a trusted partner with engineering, interaction design, industrial design, as well business teams in product and marketing.
OPPORTUNITY
Collaborate with various cross-functional teams designing new products and experiences in our Consumer Electronics division with a strong focus on software design and development
Collaborate with the team’s Research Leads and peers on selecting appropriate testing methods and outlining useful study plans and protocols
Work across Product Design to work on and test content and prototypes from early conceptual designs to final production-ready products, including close partnerships with industrial designers, engineers, and UX designers
Operate often in an agile environment and work in an iterative process with designers and engineers, helping to inform designs quickly.
Proactively communicate study progress and raise concerns as needed
Complete various studies and risk analysis ensuring high-quality, unbiased data is collected
Analyze and synthesize data to deliver final reports with clear and compelling recommendations to cross-functional teams and business stakeholders
Partner with other research peers on team initiatives to proactively ensure the User Research function continually evolves and improves its operational efficiency and effectiveness
SKILLS
BS/BA degree or higher in a related field (Human Factors Engineering, Human-Computer Interaction, Behavior Sciences, Psychology, Product Design, etc.)
Excellent written and verbal communication skills
Strong, demonstrable technical proficiency in user research methods
Ability to adapt to shifting priorities and timelines
Effective problem-solving and critical-thinking skills
Travel/Location
There is little to no need for domestic and/or international travel; however, given the nature of our work in hardware products, we need to conduct in-person studies using one of our labs or other on-site venue. This does require us to follow a hybrid working model, where we require all our researchers to have the ability to come into the office to conduct in-person studies.
If you are not located within commuting distance, please indicate you are open to relocation. We can't accommodate a fully remote colleague.
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Bose is an equal opportunity employer that is committed to inclusion and diversity. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other legally protected characteristics. For additional information, please review: (1) the EEO is the Law Poster (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf); and (2) its Supplements (http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm). Please note, the company's pay transparency is available at http://www.dol.gov/ofccp/pdf/EO13665_PrescribedNondiscriminationPostingLanguage_JRFQA508c.pdf. Bose is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the application or employment process, please send an e-mail to Wellbeing@bose.com and let us know the nature of your request and your contact information.
Our goal is to create an atmosphere where every candidate feels supported and empowered in the interviewing process. Diversity and inclusion are integral to our success, and we believe that providing reasonable accommodation is not only a legal obligation but also a fundamental aspect of our commitment to being an employer of choice. We recognize that individuals may have different needs and requirements based on their abilities, and we provide reasonable accommodations to ensure ideal conditions are met during the application process.
If you believe you need a reasonable accommodation, please send a note to wellbeing@bose.com
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We’re a company built on disruptive innovation—having the courage to challenge the status quo, an unwavering commitment to our customers, and the fundamental belief that anything is possible. We never settle; we have a passion for discovering better ways to help people enjoy the things they love. We need people like you, people with better solutions. If you join us, you’ll find the opportunity to do your best work and the freedom to enjoy it. Here, every employee has the opportunity to build their own success and contribute to ours. It’s an atmosphere of trust, collaboration, high expectations, and great reward.