Job Information
Bose Aviation Headset Technician in Framingham, Massachusetts
You know the moment. It’s the first notes of that song you love, the intro to your favorite movie, or simply the sound of someone you love saying “hello.” It’s in these moments that sound matters most.
At Bose, we believe sound is the most powerful force on earth. We’ve dedicated ourselves to improving it for nearly 60 years. And we’re passionate down to our bones about making whatever you’re listening to a little more magical.
The Global Sales team connects Bose with people who share our belief that sound is the most powerful force on earth. Through collaboration with external retail partners and internal strategic partners, Sales helps deliver Bose products to people who share in our passion for sound.
Job Description
About the Global Sales Team
The Global Sales team connects Bose with people who share our belief that sound is the most powerful force on earth. Through collaboration with external retail partners and internal strategic partners, Sales helps deliver Bose products to people who share in our passion for sound.
About the role
The Aviation technician will perform troubleshooting, repair, and testing of aviation headsets. This critical role provides post-sale technical support services to customers, including installation, problem resolution and maintenance of aviation products and services.
Specific responsibilities
Perform mechanical and electrical repair work on aviation or military headsets.
Tear down headsets for desired spare parts. Stock and replenish parts bins from bulk storage locations and cycle count inventory.
Perform data entry of customer headset repairs into a dedicated database.
Perform other duties as assigned.
Specific Skills
Possess strong troubleshooting abilities.
Ability to operate various test bench equipment once properly instructed Should have highly developed mechanical skills and motor dexterity.
Ability to answer customer phone calls effectively.
Knowledge of MS Office (Access, Excel, Word, Outlook, PowerPoint).
Requirements
Requires a minimum of a 2-year technical certificate or equivalent work experience.
Requires at least 1 year of work experience related to the above-listed responsibilities and skills.
Must have keen hearing abilities to test/tune headsets.
Must be able to pass pre-employment and random drug/alcohol screening tests as a regulation of the DOT/FAA.
Location
This role is 5 days a week onsite in Framingham, MA.
Bose is an equal opportunity employer that is committed to inclusion and diversity. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other legally protected characteristics. For additional information, please review: (1) the EEO is the Law Poster (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf); and (2) its Supplements (http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm). Please note, the company's pay transparency is available at http://www.dol.gov/ofccp/pdf/EO13665_PrescribedNondiscriminationPostingLanguage_JRFQA508c.pdf. Bose is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the application or employment process, please send an e-mail to Wellbeing@bose.com and let us know the nature of your request and your contact information.
Our goal is to create an atmosphere where every candidate feels supported and empowered in the interviewing process. Diversity and inclusion are integral to our success, and we believe that providing reasonable accommodation is not only a legal obligation but also a fundamental aspect of our commitment to being an employer of choice. We recognize that individuals may have different needs and requirements based on their abilities, and we provide reasonable accommodations to ensure ideal conditions are met during the application process.
If you believe you need a reasonable accommodation, please send a note to wellbeing@bose.com