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ManpowerGroup Virtual Retention Agent in florida, Florida

Comcast is currently seeking qualified people for the position Virtual Retention Agent . This is a great opportunity for those looking for a virtual job. This is a full-time position working regular business hours (Monday - Friday). Base pay is $15.87 per hour. Total Target Compensation (Base Pay+Targeted Commission) is $24.52.

Requirements: H.S. Diploma or Equivalent, 2 year's experience in sales & Strong communication skills

Job duties include, but not limited to

  • Works to retain existing customer base by using active listening, empathy and assuming ownership of customer issues through resolution to prevent voluntary disconnects caused by issues such as move requests/transfer service , concerns, technical issues and change of ownership.

  • Minimizes churn by strategically offering product bundles and price points that meet the customers budget needs and business applications needs and expands their product mix with Comcast.

  • Meets or exceeds budgeted retention goals for all product lines.

Applicants must live in the following states: AL, AR, FL, GA, IL, IN, KY, LA, MI, PA, MA, SC, TN, NJ, MD and DE.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.