Berkeys Air Conditioning Part Time Lead Generator in Euless, Texas

JOB TITLE: Part Time Lead Generator

REPORTS TO: HD Program Manager

COMPENSATION: $13-$15 per hour DOE

EDUCATION: High School Diploma or GED

EXPERIENCE: 2 years of customer service/appointment lead generation experience preferred

Berkeys Air Conditioning, Plumbing & Electrical is seeking a professional Part Time Lead Generator that is dependable, friendly, and eager to support our expanding business. If you’re a career-minded Part Time Lead Generator who’s looking for a fresh start, come see what Berkeys is all about. As Southlake Style’s “Best of the Best” for 4 years in a row and one of Dallas Morning News Top 100, we are a leading firm in Texas and we’re prepared to offer a wage and full benefits package that meets or exceeds other major competitors in the DFW market for the right candidate! You can take pride in knowing you’ll be part of a team that sets high standards and makes quality its top priority.

The Lead Generator [LG] identifies potential air conditioning and heating product purchasers who shop at The Home Depot. The role qualifies potential customers through open, friendly and engaging dialogue and seeks to establish a sales appointment time. An LG also provides necessary information and materials and explains the benefits about the vendor products and the At-Home Services HVAC Sell Furnish and Install Program to customers and builds awareness to store associates.

Responsibilities and Duties

+ + Present a professional appearance that supports and enhances the Dealership, Vendor and The Home Depot’s business image.

  • Greet and assist store customers with their shopping needs and be recognized as one of The Home Depot team

  • Maintain and utilize the At-Home Services kiosks and/or Dealer-customized product display within The Home Depot policies and practices.

  • Be visible to customers and communicate 1) the benefits of purchasing from the Home Depot 2) The benefits of The Home Depot/At-Home Services/Vendor relationship and 3)the benefits of vendor products to potential purchasers

  • Maintain a vendor presence in The Home Depot store through use of pre-approved equipment displays, banners, customer materials and professional appearance

  • Proactively greet customers, engage in informative/investigative conversation, qualify potential purchasers and establish a sales appointment date and time.

  • Build and maintain store associate and key management relationships by interacting with store employees

  • Network with vendors and suppliers to build cooperative relationships

  • Educate and build awareness of THD customers and store employees about the Vendor/At-Home Services program using Product Knowledge [PK] sessions and/or special event Saturdays

  • Attend and conduct [when required] product knowledge sessions about Vendor products for The Home Depot store employees.

  • Performs other duties and tasks as assigned by manager.

Qualifications and Skills

  • Must have high school diploma or equivalent

  • Must have a minimum of 2 years customer service/appointment lead generator experience

  • Must have reliable transportation

  • Must have basic computer skills

  • Must have excellent communication skills

  • Must be able to stand for long periods

  • Must enjoy face to face interaction, positive and optimistic attitude, self-starter with outgoing, engaging, conversational personal style, active listener able to ask open-ended discovery questions of potential customers,

  • Must have a high level of personal initiative coupled with good communication skills, intuitive ability to measure interests of customers, ability to move conversations to a decision and ask for appointment commitment from potential customers.

Benefits

Berkeys Air Conditioning, Plumbing & Electrical offers competitive compensation packages, paid company holidays, 401K plan as well as health benefits including Medical, Dental, Vision, Life/ AD&D, STD, LTD and a variety of supplemental life insurances.

“Regulated by the Texas Dept. of Licensing and Registration, P.O. Box 12157, Austin, TX. 78711, 1-800-803-9202”