Berkeys Air Conditioning Part Time Lead Generator in Euless, Texas
JOB TITLE: Part Time Lead Generator
REPORTS TO: HD Program Manager
COMPENSATION: $13-$15 per hour DOE
EDUCATION: High School Diploma or GED
EXPERIENCE: 2 years of customer service/appointment lead generation experience preferred
Berkeys Air Conditioning, Plumbing & Electrical is seeking a professional Part Time Lead Generator that is dependable, friendly, and eager to support our expanding business. If you’re a career-minded Part Time Lead Generator who’s looking for a fresh start, come see what Berkeys is all about. As Southlake Style’s “Best of the Best” for 4 years in a row and one of Dallas Morning News Top 100, we are a leading firm in Texas and we’re prepared to offer a wage and full benefits package that meets or exceeds other major competitors in the DFW market for the right candidate! You can take pride in knowing you’ll be part of a team that sets high standards and makes quality its top priority.
The Lead Generator [LG] identifies potential air conditioning and heating product purchasers who shop at The Home Depot. The role qualifies potential customers through open, friendly and engaging dialogue and seeks to establish a sales appointment time. An LG also provides necessary information and materials and explains the benefits about the vendor products and the At-Home Services HVAC Sell Furnish and Install Program to customers and builds awareness to store associates.
Responsibilities and Duties
+ + Present a professional appearance that supports and enhances the Dealership, Vendor and The Home Depot’s business image.
Greet and assist store customers with their shopping needs and be recognized as one of The Home Depot team
Maintain and utilize the At-Home Services kiosks and/or Dealer-customized product display within The Home Depot policies and practices.
Be visible to customers and communicate 1) the benefits of purchasing from the Home Depot 2) The benefits of The Home Depot/At-Home Services/Vendor relationship and 3)the benefits of vendor products to potential purchasers
Maintain a vendor presence in The Home Depot store through use of pre-approved equipment displays, banners, customer materials and professional appearance
Proactively greet customers, engage in informative/investigative conversation, qualify potential purchasers and establish a sales appointment date and time.
Build and maintain store associate and key management relationships by interacting with store employees
Network with vendors and suppliers to build cooperative relationships
Educate and build awareness of THD customers and store employees about the Vendor/At-Home Services program using Product Knowledge [PK] sessions and/or special event Saturdays
Attend and conduct [when required] product knowledge sessions about Vendor products for The Home Depot store employees.
Performs other duties and tasks as assigned by manager.
Qualifications and Skills
Must have high school diploma or equivalent
Must have a minimum of 2 years customer service/appointment lead generator experience
Must have reliable transportation
Must have basic computer skills
Must have excellent communication skills
Must be able to stand for long periods
Must enjoy face to face interaction, positive and optimistic attitude, self-starter with outgoing, engaging, conversational personal style, active listener able to ask open-ended discovery questions of potential customers,
Must have a high level of personal initiative coupled with good communication skills, intuitive ability to measure interests of customers, ability to move conversations to a decision and ask for appointment commitment from potential customers.
Berkeys Air Conditioning, Plumbing & Electrical offers competitive compensation packages, paid company holidays, 401K plan as well as health benefits including Medical, Dental, Vision, Life/ AD&D, STD, LTD and a variety of supplemental life insurances.
“Regulated by the Texas Dept. of Licensing and Registration, P.O. Box 12157, Austin, TX. 78711, 1-800-803-9202”