MassMutual Financial Group Account Manager - Group Business in Enfield, Connecticut

Since 1851, MassMutual’s commitment has always been to help people protect their families, support their communities, and help one another. This is why we want to inspire people to Live Mutual. We’re people helping people.

A career with us means you will work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are the foundation of what makes MassMutual a strong, stable and ethical business. We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans rely on each other.

Together, we’re stronger.

Description

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POSITION SUMMARY

The Account Manager (AM) is the primary point of contact for MassMutual’s Plan Sponsors. The AM cultivates and maintains a positive working relationship with benefits and retirement professionals at the Plan Sponsor, business owners, C-suite executives, and key decision makers.

RESPONSIBILITIES

The AM provides guidance to the sponsor with regulatory issues, such as late contributions, DOL or IRS audits, compliance testing, 5500 filing and plan audits, required annual notices, etc. He/ she provides both proactive and consultative Plan Design assistance to plan sponsors, including recommendations for improving plan design. May represent the department in projects and will be expected to speak on behalf of the department’s leadership team. The AM must exercise discretion regarding when to make decisions in projects and when to seek input from other team members or management. Consults with clients regarding day-to-day administrative issues questions related to contribution and distribution processing, mergers and acquisitions, data and payroll conversions, utilization of automated features and web technology. May speak on behalf of the department’s leadership team. Has knowledge of ERISA, Internal Revenue Code, Department of Labor Regulations, internal policies and procedures, and plan design. Identify between three and eight primary duties and responsibilities for the position

BASIC QUALIFICATIONS:

  • Must have high school diploma or equivalent

  • Must have customer service experience

  • Authorized to work in the United States without sponsorship now or in the future

PREFERRED QUALIFICATIONS

  • Bachelor’s degree

  • Industry certifications (QKA, QPA, CEBS)

  • Strong critical thinking skills

  • Reflex

Ranked No. 93 in the annual FORTUNE ® 500 Ranking (FORTUNE ® Magazine, June 2018) and recognized as a World’s Most Ethical Company by Ethisphere, MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.

CORE VALUES

Focus on the Customer: We understand our customers well and look for every opportunity to deliver an experience that is clear, easy, personal, human, empowering and trustworthy.

Act with Integrity: We deliver on our promises by being open, honest and humble and by adhering to the letter and spirit of applicable laws, rules, regulations and company policies.

Value People: We respect and learn from each other’s diverse backgrounds, experiences and ideas. We engage and develop people to their greatest potential.

Work Collaboratively: We work together to achieve results by actively listening, seeking, understanding and creating solutions as a unified team driving toward one company, one culture, one brand.

Achieve Results: We focus on winning by exceeding expectations and getting better – everyone, every day.

For more information, visit www.massmutual.com or find us on Facebook, Twitter, LinkedIn, YouTube, Google+, Instagram and Pinterest.

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.

At MassMutual, we’re fostering an inclusive and dynamic environment where our employees are valued for who they are and can build successful careers. For us, diversity and inclusion is more than a goal, it’s the only way forward.

• 100% rating on the Human Rights Campaign Corporate Equality Index (2018)

• National Association for Female Executives Top Company for Executive Women (2018)

• Disability Equality Index® (DEI) Best Place to Work for Disability inclusion (2018)

• Working Mother Media 100 Best Company (2017)

• Military Friendly Employer (2018)