Semper Solaris Sales Support Agent in San Diego! Hourly + Commission in El Cajon, California
Sales Support Agent
Semper Solaris is rapidly growing with several locations expanding across California. Our commitment to excellence and serving our customers has earned us an industry-wide reputation for being one of the top home improvement companies in California.
Under the general direction of the Call Center Supervisor, the call center team converts warm leads into appointments to drive business for our Sales department. The Call Center Agent schedules consultation appointments from Solar, Roofing, HVAC or Battery inquiries and performs a variety of phone and administrative duties. The ideal candidate will enjoy sales, have a passion for serving others, and be excited for uncapped earning potential!
Call prospects and start up conversations with decision makers
Answer all incoming calls, return missed calls/voice mails, answer emails, chats and texts, and respond to inquiry emails promptly and with the upmost respect
Schedule appointments via email/phone/text
Accurately enter data into Excel and Salesforce
Accurately ascertain and record all lead sources (web/radio/word of mouth, etc.)
Must be a creative problem solver
Must have great enthusiasm with fast and efficient computer skills
Other tasks as requested by management
High school diploma or GED required
Experience with Excel, Word, and Outlook is a must
Microsoft Excel: Able to organize, format and calculate data with formulas
Microsoft Outlook: Able to compose, send, and organize email
Microsoft Word: Able to create, edit and design various type of documents using different styles, layouts and media
Salesforce experience a PLUS
Ability to schedule meetings, manage incoming and outgoing phone calls
Ability to learn and apply new software & programs
Ability to make quick and accurate system data entries
Fun, dynamic and energetic team culture!
Full benefits package includes medical, dental, vision, 401k, voluntary life & AD&D
Access to Semper's employee assistance program
Paid sick and vacation time
Career path opportunities for top performers!
We have various shifts available! Seven days a week!
Semper Solaris is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.