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UnitedHealth Group Senior Director Revenue Services, Analytics Product Leader - Remote in Eden Prairie, Minnesota

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

The Senior Director, Revenue Services Analytics Product Leader is responsible to drive Revenue Cycle Services analytics strategy and supports execution of the strategy across our Market Performance Partnerships and Standalone Commercial solutions. The role will work alongside cross functional teams inclusive of Growth, Engineering and Operations, to ensure we are all aligned on a unified strategy while successfully executing on that strategy. The Revenue Services Analytics Product Lead must align the strategy including solutions utilized internally (e.g., Lifecycle Operational Analytics), native Revenue Services products (e.g., Electronic Financial Record (EFR) Analytics) and externally sold analytics (e.g., Enterprise Intelligence Platform). This individual will work alongside members from across Optum to solve complex business needs for our external customers and internal operations teams to ultimately set our strategic direction that optimizes overall business performance. The ideal candidate for this role must be passionate about driving improvements in our Revenue Services business, effective at working in a fast-paced, high-energy environment and confident in their interactions with senior leaders, providers, and business partners.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Owns the What/Why of internally utilized and externally sold Analytics

  • Owns Revenue Services Analytics Product Roadmap and collaborates on cross Optum analytics roadmaps

  • Lead and participate in the development of analytics strategy inclusive of underlying platform

  • Predict emerging needs in the Revenue Services market and develop innovative analytics solutions to meet them

  • Develop and manage business plans to achieve objectives

  • Translate highly complex concepts in ways that can be understood by a variety of audiences

  • Influence senior leadership to adopt new ideas, products, and/or approaches

  • Lead voice of the Revenue Services analytics products, supporting strategic on-sites, growth opportunities and RFP development

  • Manage a team of product owners in a matrixed organization

  • Influence innovation across teams to ensure aligned; cohesive progress across multiple areas including engineering, technology, growth, marketing, and operations

  • Strategic ownership over analytics platforms positioned within Revenue Services -either internally leveraged products or available externally on the market

  • Full product lifecycle management, including: strategy, design, development, management and end of life of new, existing or acquisition products

  • Leverage market insights to understand market/customer needs to identify new opportunities or make adjustments to current product offerings

  • Delivering product performance against expectations and updates changes to a product portfolio to improve competitive position, and optimal product performance to meet customer and market needs

  • To and/or own the P&L. Partner with internal or external stakeholders (key customers, product partnerships, etc.) to define and drive future product direction

  • Works with Finance and other matrix partnership to define pricing/costing structures for analytics products

  • Coordinates with Product Operations and Engineering on rollout strategy for analytics products

  • Works across the matrix to support actual adoption of new features and functions of specific analytics products

  • Establishes GTM messaging and compelling Analytics Services Product value prop - for externally sold analytics

  • Own strategic engagement with Customer Advisory Board, Third Party Advisors, Analysts and Strategic Partners

  • Thought Leader serving as the face to the market - inclusive of presenting at client demonstrations, national conferences and user forums

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • 7+ years of experience working in healthcare solutions

  • 5+ years of Product Management/ Product Sales / Product Development experience

  • 5+ years of experience with healthcare analytics and data management

  • Experience working in a highly matrixed organization

  • Experience with effectively presenting to Senior Management

  • Understanding of BI technology (e.g., PowerBI) and associated technical platforms (e.g., Big Data Platforms, Data Warehouse, etc.)

  • Proven ability to use Microsoft products, develop and deliver presentations

  • Demonstrated business leadership

  • Proven organizational skills with ability to be flexible and work with ambiguity

  • Proficient in interpreting and analyzing data to support decision making – inclusive of ability to support synthesis of pricing, financial models and business cases

  • Able and willingness to travel up to 30% of the time

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, or Washington Residents Only: The salary range for this role is $147,300 to $282,800 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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