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Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

The Advisory Manager, Workforce Optimization will be a part of a team responsible for solving some of the most complex issues facing health systems across the US. This individual will serve as the lead clinical expert collaborating with a consulting team that performs assessments, identifies opportunities, designs solutions and partners with the client to implement workforce staffing efficiency initiative action plans. This includes areas such as premium labor expense, innovative care delivery models, process standardization, span of control, and skill mix designed to maximize top of license practice. All leaders on the Workforce Optimization team are expected to be hands-on with project design, deliverable creation, and implementation support for clients. The ideal candidate for this role must be passionate about driving workforce improvements in performance; effective at working in a fast-paced, high-energy matrixed environment; and confident in their interactions with senior leaders, providers, and business partners.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Leading project teams to identify opportunities to improve clinical, financial and operational performance and develop solutions that will result in the client achieving leading practice performance

• Synthesizing findings from observations, interviews and analytics that clearly communicate, both orally and written, the problem identified, supporting data analyses, insights and fact-based recommendations for improvement

• Structuring complex business problems into frameworks that can be analyzed and solved

• Providing subject matter expertise and/or oversight to operational and clinical consulting engagements depending upon expertise

• Ensuring that client expectations and contract deliverables are met during assigned engagement

• Performing project management activities, such as tracking deliverables, creating status reports, managing resource plans, and monitoring successful achievement of project goals

• Utilizing change management techniques to build consensus among client stakeholders who play a critical key role in the ability to successfully implement identified solutions

• Supporting the creation of sales pursuit materials and other business development activities (e.g., proposals and Statements of Work)

• Participating in the continuous improvement and development of leading practice methodologies and training materials necessary to address ever-evolving client needs

• Overseeing and managing team members either directly or through a matrixed environment

• Providing coaching and mentoring of project team members with the goal of developing and retaining talent within the organization

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 5+ years of experience in Workforce Optimization within a healthcare environment in an acute care / hospital health system setting

• 4+ years of experience in gathering, analyzing, and modeling data

• 4+ years of hands-on MS Excel experience along with advanced data visualization experience with PowerBI and/or Tableau

• Experience developing and implementing operating plans, analyzing financial and quality data

• Consultative experience across multiple clinical and cost improvement-related areas

• Advanced Microsoft Office expertise, specifically Excel and PowerPoint

• Foundational understanding of health systems / provider organizations

• Proven analytical and critical thinking skills with the ability to solve complex problems and communicate findings clearly and concisely with all levels of an organization

• Proven ability to take initiative and work independently in a fast-paced environment

• Ability to travel up to 50% when required

Preferred Qualifications:

• Performance/Process improvement experience including Lean Six-Sigma

• Hospital operational and/or hospital cost reduction experience resulting in significant recurring financial benefit

• Experience developing cost reduction and clinical transformation methodologies and designing innovative solutions in a complex and rapidly changing environment

• Experience working in a highly matrixed organization

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The salary range for this role is $104,700 to $190,400 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment